Lettings Officer (Temporary Contract)

Lettings Officer (Temporary Contract)

Rate of pay: £18.17 PAYE / £20.06 Umbrella per hour
Job Type: 3 Month Contract
Location: Waterfront House, Beeston, NG9 1LA (predominantly office-based)Role Overview

We are seeking an experienced Lettings professional to join a busy team on a three-month temporary basis. This role has been created to provide additional capacity and support in clearing operational backlogs, including waiting lists, tenancy changes, and transfer lists.

Due to the short-term nature of the contract, this position requires someone who can quickly integrate into the team, pick up processes efficiently, and contribute with minimal training.

Day-to-Day Responsibilities

Managing and processing housing waiting lists and transfer lists
Supporting tenancy changes and associated administrative tasks
Assisting with clearing operational backlogs across lettings functions
Maintaining accurate records and updating internal systems
Preparing and issuing letters and handling occasional customer communications
Working collaboratively with team members to ensure service delivery is maintained
Managing multiple caseloads and prioritising tasks effectivelyRequired Skills & Experience

Proven experience working within social housing (essential)
Background in other housing functions (e.g. tenancy management, service charges, or similar)
Some exposure to customer interaction (calls, correspondence)
Strong organisational and administrative skills
Ability to quickly learn and adapt to new processes
Proactive, self-sufficient approach with the ability to work independently
Strong problem-solving skills with minimal supervision required
Team-oriented with the ability to work effectively in a collaborative environment
Experience in roles requiring strong attention to detail and process-driven work
Previous experience in a hybrid working environmentTo apply for the Lettings Officer (Temporary Contract) position, please submit your CV detailing your relevant experience