Regional Service Manager

40 hours per week
Monday to Friday
£34,000- £36,000 (eligible for bonus)
Company car provided & fuel card
Sodexo rewards and benefitsJob Introduction

We are seeking an experienced and commercially focused Regional Services Manager to lead the delivery of high quality operational services across a portfolio of Government sites within and around the Yorkshirearea.

This is a senior leadership role with full responsibility for operational performance, financial management, client relationships, compliance, and people leadership across a designated region. You will play a pivotal role in driving service excellence, maximising profitability, ensuring contractual compliance, and developing high performing teams.

Whatyou’ll do:

Drive operational and financial performance, ensuring contracts consistently achieve agreed budgets, KPIs, and service standards.
Build and maintain strong relationships with clients and stakeholders, delivering exceptional customer experiences and high levels of satisfaction.
Lead, coach, and develop high-performing teams, creating an engaged culture focused on accountability, collaboration, and continuous improvement.
Ensure full compliance with contractual requirements, health and safety legislation, company policies, and audit standards.
Manage regional budgets, forecasts, and cost controls to maximise profitability while maintaining service excellence.
Monitor performance, identify opportunities for improvement, and implement innovative solutions that enhance efficiency, quality, and customer outcomes.
Conduct regular service reviews and performance assessments to ensure contractual obligations and SLAs are consistently achieved.
Champion a positive health, safety, and wellbeing culture across all sites.
Support business growth by identifying opportunities to expand services, strengthen client partnerships, and deliver added value.
Drive continuous improvement initiatives that improve operational effectiveness, strengthen compliance, and exceed client expectations.What you bring:

Essential

Full UK Driving Licence (must be over 25 for insurance purposes)
Proven operational management experience within a multi-site or complex service environment.
Strong leadership and people management skills with experience managing diverse teams.
Commercially astute with the ability to interpret financial data and manage budgets effectively.
Excellent client relationship management and stakeholder engagement skills.
Strong organisational and planning abilities with experience managing multiple priorities.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Self motivated, resilient, and able to work independently while supporting wider business objectives.

Desirable

IOSH Managing Safely qualification.
Experience within Defence, Government, Facilities Management, or outsourced service contracts.
Experience balancing client and customer expectations within a complex operational environment.

What we offer:

Workingwith Sodexo is more than a job; it’s a chance to be part of somethinggreater. You’ll belong in a company and team that values youfor you; you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way. In addition, we offer:

Mental health & wellbeing support
Employee Assistance Programme for personal, legal, and financial advice
24/7 virtual GP & lifestyle rewards
Discounts for you & family
Financial tools & retirement plan
Cycle to Work & Paid volunteering dayReady to be part ofsomething greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications