Flooring Sales Consultant

Flooring Sales Consultant

Newcastle upon TyneFull-time | Permanent | Gosforth

A growing interiors and flooring retailer is looking for an experienced Flooring Sales Consultant to join their expanding team. Working from a brand-new, design-led showroom, you’ll be part of a welcoming environment where clients can browse flooring, accessories, fabrics, lighting, paint, wallpaper, furniture and more.

The Role

You’ll play a key part in shaping the retail experience and supporting a wide range of clients across multiple sectors.

Responsibilities include:

* Welcoming and advising clients in the showroom

* Visiting clients on-site when required

* Managing website and social media enquiries

* Handling enquiries from across the wider group

* Supporting clients with product selection

* Pricing jobs and preparing estimates

* Liaising with fitting teams

* Taking deposits and final payments

* Proactively seeking new clients and business opportunities

* Supporting marketing activity, including social media and POS content

* Identifying new suppliers and product ranges

About You

Person specification:

* Self-driven, proactive and motivated to make an impact

* Able to coach and mentor junior team members

* Excellent attention to detail

* Creative, innovative and able to translate client needs into solutions

* Strong knowledge of current market trends

* Highly organised with strong communication skills

* Confident in written communication

* Aware of buying patterns and client influences

* Trustworthy, confidential and professional

* Able to work both independently and as part of a team