Senior Optical Assistant

Senior Optical Assistant Jobs in Cambridge, Cambridgeshire | Independent Opticians | Up to £27,000

Zest Optical are currently recruiting for an Optical Assistant to join a modern independent Opticians based in Cambridge. This is a full-time opportunity offering a salary of up to £27,000, working within a design-led practice focused on delivering a high level of patient care and eyewear styling.

The business is part of a growing group of independent Opticians, combining traditional craftsmanship with a fresh, contemporary approach to optics. This role would suit an experienced Optical Assistant who enjoys working in a customer-focused environment and takes pride in delivering a high standard of service.

Please note, previous optical experience is essential for this role. Applications without relevant experience will not be considered.

Senior Optical Assistant - Role

Deliver a high standard of customer service at every stage of the patient journey
Support patients with frame and lens selection, offering tailored advice based on their needs
Dispense spectacles accurately and confidently, explaining prescription details clearly
Carry out adjustments, fittings and minor repairs to ensure the best possible fit
Manage appointments, enquiries and day-to-day admin within the practice
Maintain high standards across the store, including presentation and merchandising
Work closely with the team to ensure a smooth and efficient patient experience
Take a proactive approach, supporting colleagues and contributing to a positive team culture

Optical Assistant - Requirements

Previous experience working within an optical setting
Confident communicator, able to build rapport with patients and colleagues
Strong attention to detail and ability to work accurately
Comfortable in a busy environment and able to manage your workload effectively
Positive, proactive approach with a willingness to take initiative
Interest in eyewear, style and delivering a premium customer experience

Salary & Benefits

Salary up to £27,000
40 hours a week
Full time role, including weekends on a rota basis
Typical working hours are from 9.30am to 6.30pm (11am to 5pm on a Sunday)
Opportunity to develop your skills within a growing independent business
Staff discounts and additional company benefitsIf you're an experienced Optical Assistant looking to join a forward-thinking independent in Cambridge, we'd love to hear from you.

Please send your CV to apply, or call Rebecca on (phone number removed) for a confidential chat