Housing Officer

Housing Officer - Harlow

Contract

Hybrid / 2-3 days onsite, 2-3 days work from home

£33.00 ph Umbrella or £26.50 ph PAYE

Full time

The role

The post holder will be the principal point of contact for tenant and leaseholders in the provision of a comprehensive estate management service ensuring all customers are given help and support in making their tenancies sustainable
To investigate and take appropriate action in relation to tenancy and estate management enquiries, including anti-social behaviour, harassment, and neighbour disputes, unauthorised occupation of the Council’s stock, successions and assignments and breaches of tenancy (excluding rent arrears) and estate related incidents
Requirements

Knowledge and experience of Housing management gained in local authority, RSL or related organisation, including contact with general public
Must be willing to work flexible hours to meet deadlines and attend residents’ meetings if required. Driving license and access to a vehicle or other suitable means of transport
Knowledge of current housing legislation used to address antisocial behaviour. Understanding of the key aspects of landlord and tenant legislation
Able to communicate effectively with a wide range of people. Can prioritise tasks against competing demands and deliver to very tight deadlines
Practical and tactful approach to problem solving. Self-motivated team player
To find out more information please contact Abbie at

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency