Customer Service Advisor

Customer Service Advisor

📍 Stafford, ST16
📘 Permanent
🔧 Niche Market – Luxury Motorhomes

💷 Salary: £27,000 + Bonus Structure

Tudor Employment Agency is delighted to recruit a Customer Service Advisor for a prestigious motorhome specialist in Stafford. This is a fantastic opportunity for someone with strong customer service experience who wants to grow within a unique, luxury industry.

Why Apply?

* Stunning facilities & friendly, supportive team

* Funded NVQs in Customer Service & Business Administration

* Clear progression opportunities

* Christmas bonus & company party

* Free use of company motorhome for leisure trips

* Weekly Friday jacket potato lunches

* Healthcare (optical & dental) + life insurance

* Competitive pension

* Performance-related bonus

About the Role:

* Act as the customer’s main point of contact throughout the vehicle lifecycle

* Meet & greet customers and collect diagnostic information

* Liaise with workshop and allied departments

* Approve additional work and manage vehicle logistics

* Upsell products and services

* Update CRM with accurate customer and vehicle information

* Provide reception cover when required

What We’re Looking For:

* Keyloop / Kerridge experience – Essential

* Previous customer service experience

* Professional, personable and organised

* Previous dealership background – Essential

Working Hours:

Monday – Friday: 8am–5pm

1 in 3 Saturdays: 9am–1pm

Interested?

📞 Please call our Commercial team at the Walsall Branch