Senior Quality Manager

Are you looking for a role where you can shape quality culture across an entire business, not just a single project?
Have you led quality management activities across major infrastructure or engineering projects, including ISO 9001 auditing and supply chain assurance?
Can you demonstrate experience developing and implementing Quality Plans, improvement initiatives and governance frameworks within a highly regulated environment?

The Opportunity
Are you ready to step into a role where you can shape quality excellence across major UK infrastructure projects? This opportunity has arisen due to continued expansion and increased demand for high?level quality leadership across a diverse project portfolio. You’ll be joining a respected Tier 1 contractor working on nationally significant programmes, where quality, assurance and continuous improvement sit at the heart of delivery.

You’ll play a pivotal role in driving quality strategy, leading improvement initiatives, supporting early?stage project mobilisation, and ensuring robust governance across the business. With exposure to senior stakeholders, complex engineering environments and a culture that values innovation, this role offers genuine influence, long?term career development and the chance to leave a lasting legacy.

Your duties and responsibilities will be
Support strategic quality planning and contribute to business wide quality initiatives
Develop Quality Plans and documentation for bids ECI phases and project start up
Act as the initial Quality Manager during mobilisation of new projects
Deliver internal audits in line with the company audit schedule
Conduct supplier reviews supply chain assurance visits and external audit support
Maintain and manage nonconformity logs ensuring timely closure
Visit active projects to review quality performance and provide guidance
Lead or support quality improvement projects and business improvement planning
Facilitate lessons learned forums and ensure insights are shared across teams
Deliver training and coaching on quality matters to non quality staff
Support communication campaigns such as World Quality Week
Attend industry seminars and share learning with the wider business
Promote required cultures such as Nuclear Safety and Collaboration
Deputise for the Head of Quality Management when required

You will have the following qualifications & experience:
Strong background in quality management within construction engineering or major infrastructure
Experience delivering ISO 9001 audits IRCA 5 day course or equivalent
Ability to develop Quality Plans procedures and assurance documentation
Experience supporting bids ECI phases and early project mobilisation
Strong understanding of document control processes and EDMS platforms such as ProjectWise 4Projects ASite Themis
Knowledge of ISO 19650 and document numbering standards
Experience in supply chain quality supplier assessment or development
Ability to analyse quality data identify trends and drive improvement
Confident communicator able to influence stakeholders at all levels
Competent in MS Office particularly Excel and Word
It’s great if you also have the following
Experience in nuclear defence utilities or other highly regulated sectors
Exposure to large Tier 1 contractor environments
Experience delivering training or coaching on quality topics
Knowledge of integrated management systems
Experience supporting second and third party audits
Familiarity with business wide improvement planning and cultural development
The setting for the role
You will be based within a central quality function supporting multiple major UK projects. The role involves regular engagement with project teams supply chain partners and senior stakeholders. Expect a blend of office based work site visits and cross functional collaboration all within a business committed to safety innovation and continuous improvement.

Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply.

We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate.

Millbank operates as both an Employment Agency and an Employment Business