CareerAddict

Call Centre Advisor

CV-Library

Posted on Jun 8, 2026 by CV-Library
Newcastle upon Tyne, Tyne & Wear, United Kingdom
Customer Service
Immediate Start
Annual Salary
Contract/Project
Customer Service Representatives - Call Centre Environment

Newcastle

£rate per hour dependent on relevant experience

Start date: Early July

Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term.

The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills.

You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems.

Working hours are on a shift basis and between 8am and 8pm, Monday to Friday and between 9am and 6pm on weekends. The team usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice.

Comprehensive training will be given.

Our client is looking for applicants with customer service experience, ideally in a contact centre. Banking or financial services experience would be ideal.

For a chance to work with an organisation with a standout reputation, apply today

Reference: 225221236

https://jobs.careeraddict.com/post/113378803
CV-Library

Call Centre Advisor

CV-Library

Posted on Jun 8, 2026 by CV-Library

Print
Newcastle upon Tyne, Tyne & Wear, United Kingdom
Customer Service
Immediate Start
Annual Salary
Contract/Project
Customer Service Representatives - Call Centre Environment

Newcastle

£rate per hour dependent on relevant experience

Start date: Early July

Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term.

The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills.

You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems.

Working hours are on a shift basis and between 8am and 8pm, Monday to Friday and between 9am and 6pm on weekends. The team usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice.

Comprehensive training will be given.

Our client is looking for applicants with customer service experience, ideally in a contact centre. Banking or financial services experience would be ideal.

For a chance to work with an organisation with a standout reputation, apply today
Print

Reference: 225221236

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