CareerAddict

IT Support Technician

CV-Library

Posted on Jun 8, 2026 by CV-Library
Leyland, Lancashire, United Kingdom
IT
Immediate Start
£28k - £35k Annual
Full-Time
2nd / 3rd Line IT Engineer.

Leyland, Preston-Office based Monday to Friday. Reports To IT Manager

Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement.

Key Responsibilities

Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production

Manage and support user accounts, permissions, and security

Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations

Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes

Work closely with production, engineering, and operations teams

Liaise with third-party vendors and support providers

Key Skills & Experience

Proven experience in a 2nd or 3rd line IT support role

Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365

Networking Knowledge of virtualisation

Understanding of cybersecurity best practices

Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable)

Desirable Qualifications

Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco)

Degree or equivalent experience in IT or related field

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Reference: 225220536

https://jobs.careeraddict.com/post/113378217
CV-Library

IT Support Technician

CV-Library

Posted on Jun 8, 2026 by CV-Library

Print
Leyland, Lancashire, United Kingdom
IT
Immediate Start
£28k - £35k Annual
Full-Time
2nd / 3rd Line IT Engineer.

Leyland, Preston-Office based Monday to Friday. Reports To IT Manager

Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement.

Key Responsibilities

Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production

Manage and support user accounts, permissions, and security

Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations

Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes

Work closely with production, engineering, and operations teams

Liaise with third-party vendors and support providers

Key Skills & Experience

Proven experience in a 2nd or 3rd line IT support role

Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365

Networking Knowledge of virtualisation

Understanding of cybersecurity best practices

Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable)

Desirable Qualifications

Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco)

Degree or equivalent experience in IT or related field

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Print

Reference: 225220536

Share this job:
CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

IT Support Technician (Leyland)

Leyland, Lancashire, United Kingdom

1st Line IT Support Technician

Preston, Lancashire, United Kingdom

Support Technician

City of London, City and County of the City of London, United Kingdom

It Support Technician

Hertford, Hertfordshire, United Kingdom