Product Owner

Product Owner
Location: Bedford (Hybrid)
Salary: up to £90,000
Contract: 12-month FTC

A Product Owner is required to take ownership of a business-critical incentive and performance platform, ensuring it operates accurately, consistently, and effectively across a complex organisation.

This is a highly visible role, focused on stabilising and improving an established product, driving operational excellence, and rebuilding stakeholder confidence. You will work across multiple business functions, owning the end-to-end service, prioritising improvements, and ensuring the platform continues to support business performance and colleague engagement.

Key Responsibilities & Skills:

• Own the end-to-end product life cycle, from operational delivery and governance through to future enhancements.
• Lead the monthly delivery cycle, ensuring accuracy, consistency, and timely execution of incentive calculations and payments.
• Identify and resolve issues impacting product performance, data quality, and user confidence.
• Define and prioritise product improvements, balancing business needs, risk reduction, and operational efficiency.
• Establish robust controls, validation processes, and governance frameworks to ensure reliable outputs.
• Use data and operational insights to identify trends, risks, and opportunities for continuous improvement.
• Build strong relationships with Senior Executive stakeholders, providing clear direction and driving accountability across the business.
• Create and communicate a clear product vision and roadmap aligned to business objectives.

Additional Experience & Attributes:

• Proven Product Owner experience within a complex, cross-functional environment.
• Strong stakeholder management and influencing skills, including engagement with senior leadership teams.
• Experience managing business-critical processes, platforms, or incentive/performance-related products.
• Excellent analytical and problem-solving capabilities, with a strong focus on data accuracy and process improvement.
• Ability to operate effectively in ambiguous environments, making decisions and driving outcomes at pace.
• Passion for simplifying processes and improving user and colleague experiences.

This is a pivotal role where you'll take ownership of a high-profile product, drive meaningful improvements, and shape its future direction while working closely with stakeholders across the organisation.

If you're interested in finding out more, please apply directly or get in touch with: (see below)