Solutions Engineer

£75,000 base + 15% bonus + stock package

Hybrid - Central London (2-3 days on-site)

Role Summary

This role supports clients with the technical implementation of an E-commerce integration platform. It suits someone with a software development educational background (eg, Computer Science degree, Master's, or CompTIA-level technical certification) who has completed some programming and understands APIs, system architecture, and data flows, but is looking for a client-facing, solution-focused role rather than a hands-on software development position.

You will gather and interpret client requirements, explain technical options, design integration approaches, and relay those requirements to internal technical teams to ensure accurate and timely delivery.

Responsibilities

• Lead technical discussions with clients.
• Present platform architecture and technical capabilities.
• Define integration approaches using REST APIs and standard integration patterns.
• Troubleshoot technical and integration issues.
• Act as the primary technical contact during pre-sales and delivery stages.
• Provide structured feedback to Product and Engineering teams.
• Support clients post-implementation with technical queries.

Requirements

• 4+ years' experience in solutions engineering, integration, or technical consulting (SaaS environment preferred).
• Experience with REST APIs, systems integration, and SQL.
• Proficiency in any mainstream programming language (Python, Java, JavaScript, C, etc.).
• Ability to explain technical concepts clearly to technical and non-technical stakeholders.
• Experience working directly with customers.
• Italian (pre-sales) or French (post-sales) is an advantage.