HMCTS - PSR2 Operational Support Officer Roles
Posted on Jun 7, 2026 by CV-Library
Weston-super-Mare, Somerset, United Kingdom
Other
Immediate Start
£13.3 - £13.3 Hourly
Full-Time
Operational Support Officer (Court Usher)
Location: Weston-Super-Mare (BS22)
Pay Rate: £12.86 per hour
Assignment Length: Approx. 6 months
Start Date: ASAP
Working Pattern: Full-time, office-based
Brook Street are currently recruiting for an Operational Support Officer to join a busy Ministry of Justice team based at Weston-Super-Mare County Court.
This is a varied and rewarding role, combining court usher duties with administrative support, offering a great opportunity to gain experience within the public sector.
Role Overview
The primary focus of this role is to support the Warrant and Civil team, ensuring the smooth running of court operations. You will split your time between front-facing usher duties and office-based administration.
Key Responsibilities
Court Usher Duties
Supporting the day-to-day running of court sessions
Welcoming and assisting members of the public, witnesses, and court users
Escorting and looking after jurors
Maintaining order and professionalism within the courtroom
Providing clear directions and information to visitors
Administrative Duties
Managing email enquiries and correspondence
Data entry and maintaining accurate records
Filing and organising legal documentation
Verifying and processing information
Providing general admin support to the wider team
This is a customer-focused role, requiring regular interaction with members of the public and stakeholders, both face-to-face and behind the scenes.
Skills & Experience Required
Strong communication skills, both written and verbal
Good IT literacy and ability to use office systems
Excellent organisational skills
Ability to remain calm and professional under pressure
High level of attention to detail
Personal Attributes
Confident and approachable
Friendly and professional manner
Patient and able to handle sensitive situations
Team player with a proactive attitude
Able to take initiative and work independently
Additional Information
This role is based within a court environment, so candidates must be comfortable working in this setting
The position offers a mix of public-facing and office-based duties, making it ideal for someone who enjoys variety in their work
If you're looking for an opportunity to contribute to an important public service and develop your administrative and customer service skills, apply today with Brook Street.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
Location: Weston-Super-Mare (BS22)
Pay Rate: £12.86 per hour
Assignment Length: Approx. 6 months
Start Date: ASAP
Working Pattern: Full-time, office-based
Brook Street are currently recruiting for an Operational Support Officer to join a busy Ministry of Justice team based at Weston-Super-Mare County Court.
This is a varied and rewarding role, combining court usher duties with administrative support, offering a great opportunity to gain experience within the public sector.
Role Overview
The primary focus of this role is to support the Warrant and Civil team, ensuring the smooth running of court operations. You will split your time between front-facing usher duties and office-based administration.
Key Responsibilities
Court Usher Duties
Supporting the day-to-day running of court sessions
Welcoming and assisting members of the public, witnesses, and court users
Escorting and looking after jurors
Maintaining order and professionalism within the courtroom
Providing clear directions and information to visitors
Administrative Duties
Managing email enquiries and correspondence
Data entry and maintaining accurate records
Filing and organising legal documentation
Verifying and processing information
Providing general admin support to the wider team
This is a customer-focused role, requiring regular interaction with members of the public and stakeholders, both face-to-face and behind the scenes.
Skills & Experience Required
Strong communication skills, both written and verbal
Good IT literacy and ability to use office systems
Excellent organisational skills
Ability to remain calm and professional under pressure
High level of attention to detail
Personal Attributes
Confident and approachable
Friendly and professional manner
Patient and able to handle sensitive situations
Team player with a proactive attitude
Able to take initiative and work independently
Additional Information
This role is based within a court environment, so candidates must be comfortable working in this setting
The position offers a mix of public-facing and office-based duties, making it ideal for someone who enjoys variety in their work
If you're looking for an opportunity to contribute to an important public service and develop your administrative and customer service skills, apply today with Brook Street.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
Reference: 225201643
https://jobs.careeraddict.com/post/113364429
HMCTS - PSR2 Operational Support Officer Roles
Posted on Jun 7, 2026 by CV-Library
Weston-super-Mare, Somerset, United Kingdom
Other
Immediate Start
£13.3 - £13.3 Hourly
Full-Time
Operational Support Officer (Court Usher)
Location: Weston-Super-Mare (BS22)
Pay Rate: £12.86 per hour
Assignment Length: Approx. 6 months
Start Date: ASAP
Working Pattern: Full-time, office-based
Brook Street are currently recruiting for an Operational Support Officer to join a busy Ministry of Justice team based at Weston-Super-Mare County Court.
This is a varied and rewarding role, combining court usher duties with administrative support, offering a great opportunity to gain experience within the public sector.
Role Overview
The primary focus of this role is to support the Warrant and Civil team, ensuring the smooth running of court operations. You will split your time between front-facing usher duties and office-based administration.
Key Responsibilities
Court Usher Duties
Supporting the day-to-day running of court sessions
Welcoming and assisting members of the public, witnesses, and court users
Escorting and looking after jurors
Maintaining order and professionalism within the courtroom
Providing clear directions and information to visitors
Administrative Duties
Managing email enquiries and correspondence
Data entry and maintaining accurate records
Filing and organising legal documentation
Verifying and processing information
Providing general admin support to the wider team
This is a customer-focused role, requiring regular interaction with members of the public and stakeholders, both face-to-face and behind the scenes.
Skills & Experience Required
Strong communication skills, both written and verbal
Good IT literacy and ability to use office systems
Excellent organisational skills
Ability to remain calm and professional under pressure
High level of attention to detail
Personal Attributes
Confident and approachable
Friendly and professional manner
Patient and able to handle sensitive situations
Team player with a proactive attitude
Able to take initiative and work independently
Additional Information
This role is based within a court environment, so candidates must be comfortable working in this setting
The position offers a mix of public-facing and office-based duties, making it ideal for someone who enjoys variety in their work
If you're looking for an opportunity to contribute to an important public service and develop your administrative and customer service skills, apply today with Brook Street.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
Location: Weston-Super-Mare (BS22)
Pay Rate: £12.86 per hour
Assignment Length: Approx. 6 months
Start Date: ASAP
Working Pattern: Full-time, office-based
Brook Street are currently recruiting for an Operational Support Officer to join a busy Ministry of Justice team based at Weston-Super-Mare County Court.
This is a varied and rewarding role, combining court usher duties with administrative support, offering a great opportunity to gain experience within the public sector.
Role Overview
The primary focus of this role is to support the Warrant and Civil team, ensuring the smooth running of court operations. You will split your time between front-facing usher duties and office-based administration.
Key Responsibilities
Court Usher Duties
Supporting the day-to-day running of court sessions
Welcoming and assisting members of the public, witnesses, and court users
Escorting and looking after jurors
Maintaining order and professionalism within the courtroom
Providing clear directions and information to visitors
Administrative Duties
Managing email enquiries and correspondence
Data entry and maintaining accurate records
Filing and organising legal documentation
Verifying and processing information
Providing general admin support to the wider team
This is a customer-focused role, requiring regular interaction with members of the public and stakeholders, both face-to-face and behind the scenes.
Skills & Experience Required
Strong communication skills, both written and verbal
Good IT literacy and ability to use office systems
Excellent organisational skills
Ability to remain calm and professional under pressure
High level of attention to detail
Personal Attributes
Confident and approachable
Friendly and professional manner
Patient and able to handle sensitive situations
Team player with a proactive attitude
Able to take initiative and work independently
Additional Information
This role is based within a court environment, so candidates must be comfortable working in this setting
The position offers a mix of public-facing and office-based duties, making it ideal for someone who enjoys variety in their work
If you're looking for an opportunity to contribute to an important public service and develop your administrative and customer service skills, apply today with Brook Street.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
Reference: 225201643
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