Sales Support Administrator

Sales Support Administrator
£28,000 - £30,000 per annum
Witham, Essex
Monday - Friday, 9am-5pm

My client is seeking a proactive and highly organised Sales Support Administrator to support their sales operations function. Reporting to the Director of Sales Operations, the role is key to ensuring the smooth processing of customer quotations, sales orders and supplier purchase orders through to delivery.

Working closely with customers, suppliers and internal teams, you will help maintain accurate order information, support delivery timelines and provide a high level of administrative and customer service support. This role suits someone with strong attention to detail, excellent communication skills and the ability to manage multiple priorities in a fast paced environment.

Key Duties and Responsibilities:

Prepare and issue customer quotations in a timely manner, including sourcing supplier pricing and applying customer-specific pricing agreements.
Follow up with customers via telephone regarding open quotations to support order conversion and customer engagement
Maintain accurate and up-to-date sales forecast data, ensuring the integrity of pipeline reporting and customer opportunity tracking
Provide high level administrative support to the Sales Team
Create and maintain part numbers within company systems, ensuring data accuracy and integrity
Process supplier purchase orders from order entry through to receipt of goods, ensuring accuracy and timely processing
Proactively monitor supplier purchase orders to ensure delivery commitments are achieved
Support goods receipt and inventory processes across the distribution centre and production facility
Provide remote operational and administrative support to the Production Team
Provide cross-functional support and holiday cover for the Sales Operations Team as required
Manage incoming telephone enquiries and direct calls to the appropriate department or team memberExperience Required:

Proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
Experience using CRM systems to manage customer information, sales activities, and business data
Proven experience working within a business-to-business (B2B) environment, interacting with both customers and suppliers
Experience preparing and issuing customer quotations, including the use of pricing structures, cost analysis, and margin calculations
Strong administrative and organisational skills, with the ability to manage multiple tasks and priorities effectively
Excellent communication skills, with a professional and customer-focused approach
High attention to detail and accuracy when processing orders, quotations, and business dataOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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