CareerAddict

Mental Health Support Worker

CV-Library

Posted on Jun 5, 2026 by CV-Library
Norwich, Norfolk, United Kingdom
Social Care
Immediate Start
£16 - £18 Annual
Contract/Project
About Us

We are a leading private care provider committed to delivering high-quality, person-centred support to individuals with complex mental health needs. Our services focus on promoting independence, dignity, and positive outcomes while maintaining full compliance with CQC standards and best practice guidelines.

Job Purpose

As a Mental Health Support Worker, you will play a vital role in delivering safe, effective, and compassionate care to individuals with complex mental health conditions. You will support service users to achieve their personal goals, manage risks, and live as independently as possible within a structured and supportive environment.

Key Responsibilities

* Provide high-quality, person-centred care in line with individual support plans and risk assessments

* Support individuals with complex mental health needs, including those who may present behaviours that challenge

* Promote independence, recovery, and social inclusion through structured support and engagement activities

* Assist with daily living tasks, including personal care where required

* Use de-escalation techniques and follow positive behaviour support strategies to manage challenging situations safely

* Accurately document care delivery, incidents, and progress in line with organisational and CQC requirements

* Work collaboratively with multidisciplinary teams, including healthcare professionals, families, and external agencies

* Maintain a safe environment by adhering to safeguarding, health and safety, and infection control policies

* Support service users in crisis situations with a calm and professional approach

Essential Requirements

* Experience working within mental health, complex care, or a similar care setting

* A genuine passion for supporting vulnerable individuals

* Strong communication, emotional resilience, and problem-solving skills

* Ability to work flexibly, including shifts, weekends, nights, and bank holidays

* Understanding of person-centred care and professional boundaries

* Commitment to ongoing training and professional development

Desirable (Not Essential)

* PMVA (Prevention and Management of Violence and Aggression) training

* CPI (Crisis Prevention Institute) training

* MAPA (Management of Actual or Potential Aggression) training

* NVQ Level 2 or 3 in Health and Social Care (or willingness to work towards)

* Previous experience within private care, supported living, or specialist mental health services

What We Offer

* Competitive pay rates with opportunities for overtime

* Comprehensive training programme and ongoing development

* Career progression within a growing private care organisation

* Supportive and responsive management team

* Opportunity to work within specialist complex care services

Reference: 225208728

https://jobs.careeraddict.com/post/113361116
CV-Library

Mental Health Support Worker

CV-Library

Posted on Jun 5, 2026 by CV-Library

Print
Norwich, Norfolk, United Kingdom
Social Care
Immediate Start
£16 - £18 Annual
Contract/Project
About Us

We are a leading private care provider committed to delivering high-quality, person-centred support to individuals with complex mental health needs. Our services focus on promoting independence, dignity, and positive outcomes while maintaining full compliance with CQC standards and best practice guidelines.

Job Purpose

As a Mental Health Support Worker, you will play a vital role in delivering safe, effective, and compassionate care to individuals with complex mental health conditions. You will support service users to achieve their personal goals, manage risks, and live as independently as possible within a structured and supportive environment.

Key Responsibilities

* Provide high-quality, person-centred care in line with individual support plans and risk assessments

* Support individuals with complex mental health needs, including those who may present behaviours that challenge

* Promote independence, recovery, and social inclusion through structured support and engagement activities

* Assist with daily living tasks, including personal care where required

* Use de-escalation techniques and follow positive behaviour support strategies to manage challenging situations safely

* Accurately document care delivery, incidents, and progress in line with organisational and CQC requirements

* Work collaboratively with multidisciplinary teams, including healthcare professionals, families, and external agencies

* Maintain a safe environment by adhering to safeguarding, health and safety, and infection control policies

* Support service users in crisis situations with a calm and professional approach

Essential Requirements

* Experience working within mental health, complex care, or a similar care setting

* A genuine passion for supporting vulnerable individuals

* Strong communication, emotional resilience, and problem-solving skills

* Ability to work flexibly, including shifts, weekends, nights, and bank holidays

* Understanding of person-centred care and professional boundaries

* Commitment to ongoing training and professional development

Desirable (Not Essential)

* PMVA (Prevention and Management of Violence and Aggression) training

* CPI (Crisis Prevention Institute) training

* MAPA (Management of Actual or Potential Aggression) training

* NVQ Level 2 or 3 in Health and Social Care (or willingness to work towards)

* Previous experience within private care, supported living, or specialist mental health services

What We Offer

* Competitive pay rates with opportunities for overtime

* Comprehensive training programme and ongoing development

* Career progression within a growing private care organisation

* Supportive and responsive management team

* Opportunity to work within specialist complex care services
Print

Reference: 225208728

Share this job:
CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Mental Health Support Worker

Macclesfield, Cheshire, United Kingdom

Mental Health Support Worker

Weston-super-Mare, Somerset, United Kingdom

Mental Health Support Worker

Chelston, Somerset, United Kingdom

Mental Health Support Worker

Wellington, Somerset, Somerset, United Kingdom