Change Manager
Location: London
Role Type: Permanent
Work Setup: Hybrid - 3 days in the office (in the office for the first couple of weeks from starting)

Who We Are
Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

The Role
Our client is a leading international financial institution with a strong global footprint, providing a comprehensive range of corporate and retail banking services. The organisation supports clients across trade finance, investment banking, and capital markets, with a focus on enabling cross-border commerce and long-term financial growth. It is recognised for its scale, stability, and commitment to delivering innovative financial solutions across key global markets.

What you'll do

• Own and operate the end-to-end change governance framework across CTB, RTB and BAU, ensuring appropriate controls are applied based on risk, complexity and impact.
• Coordinate and support key governance forums, including IT Committee, IT ExCo, RRB and TCAB, ensuring accurate papers, clear decisions and tracked actions through to closure.
• Maintain portfolio-level visibility through high-quality reporting on status, risk, dependencies, costs and benefits, ensuring data is accurate, consistent and decision-ready.
• Oversee change and release governance, including forward scheduling, conflict resolution and production readiness controls, ensuring standards and mandatory artefacts are met.
• * Identify, analyse and escalate systemic risks, trends and recurring issues across the change portfolio, providing insight into control effectiveness and delivery health.
• * Drive governance maturity and continuous improvement, manage audit findings and remediation, and develop dashboards covering volumes, outcomes, service impact and key performance indicators.

What you bring

• Banking experience with a background in change management or change delivery within financial services.
• Strong understanding of governance frameworks, controls and regulatory-aligned operating environments.
• Experience working within PMO structures, supporting portfolio oversight, reporting and stakeholder coordination.
• Proven ability to operate across change and release management processes in complex, fast-paced environments.
• Experience engaging with senior stakeholders and producing clear, structured governance reporting.
• Highly organised, detail-focused and confident managing multiple priorities across cross-functional teams.

What's Next?
If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role further.

We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.