Housing Choices Case Officer

Job Specification - Housing Choices Case Officer
Job Title: Housing Choices Case Officer
Employer: Leicestershire District Council
Type: Temporary
Hours: 36.25 per week (Mon-Fri, 09:00-17:00)
Duration: 1 June 2026 - 30 June 2026
Pay: £16.97 - £17.96 per hour
Purpose
To provide housing advice and homelessness prevention support, managing an existing caseload in line with current homelessness legislation.
Key Duties

Manage homelessness and housing options cases
Carry out homelessness assessments and investigations
Provide advice on housing options and support services
Issue decisions under the Homelessness Reduction Act 2017
Work with vulnerable customers to prevent homelessness
Maintain accurate case records using systems such as Jigsaw Requirements

Experience managing homelessness caseloads
Good knowledge of the Homelessness Reduction Act 2017
Housing advice/options experience essential
Experience with Jigsaw preferred
Strong communication and organisation skills
Full UK driving licence required
Able to attend the Coalville office at least twice weekly