Account Manager - Hybrid role

Account Manager – IT Recruitment – Hybrid Role

Build relationships. Grow accounts. Drive client success.
Are you a relationship-focused professional who enjoys developing long-term partnerships and identifying opportunities for growth? Do you thrive on delivering exceptional service while helping clients achieve their hiring goals?

We're looking for an Account Manager to manage and develop a portfolio of existing clients within the IT recruitment sector. This is an excellent opportunity for someone who enjoys consultative relationship management, strategic account growth, and becoming a trusted partner to clients.

Why Join Us?

Industry-leading training – Learn from experienced recruiters and account management professionals
Uncapped commission – Earn rewards for growing and developing your client portfolio
Clear career progression – Develop your career within a supportive and ambitious team
Collaborative culture – Work closely with clients, candidates, and colleagues to achieve shared success

What You'll Be Doing

Managing and developing relationships with an established portfolio of existing clients
Acting as the primary point of contact for client hiring requirements and recruitment needs
Building a deep understanding of client businesses, objectives, and workforce plans Identifying opportunities to increase revenue through additional services, placements, and account expansion
Conducting regular client reviews to ensure high levels of satisfaction and retention Taking detailed job briefs and providing consultative recruitment solutions
Managing the recruitment process from vacancy qualification through to successful placement
Working closely with recruitment delivery teams to ensure an exceptional client experience
Maintaining accurate CRM records and monitoring account performance
Contributing to account growth, client retention, and overall business success

What We're Looking For

Proven experience in account management, recruitment, customer success, client services, or relationship management
Strong ability to build credibility and maintain long-term client relationships
Commercially minded with experience identifying opportunities to grow revenue within existing accounts
Excellent communication and stakeholder management skills
Organised and proactive, with the ability to manage multiple client relationships effectively
A consultative approach to problem-solving and client engagement
Genuine interest in IT and technology markets
Ambition, professionalism, and a desire to deliver outstanding client service

What You'll Get

Location: Epsom
Hours 08:30 – 17:30 Work from home on Friday
Salary: Up to £35,000 + uncapped commission
Holiday: 20 days, increasing to 25 with service
Pension scheme and regular company incentives
Ongoing training, development, and career support

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer