CareerAddict

Sales Advisor

CV-Library

Posted on Jun 4, 2026 by CV-Library
Birmingham, West Midlands (County), United Kingdom
Customer Service
Immediate Start
Annual Salary
Full-Time
About the role

Sales Advisor

We’re looking for ambitious, target-driven sales professionals to join our SME Acquisition or Customer Success teams, helping small businesses across the UK grow with BT and EE.

If you thrive in a fast-paced contact centre environment, enjoy hitting targets, and want to develop a long-term sales career, this is your opportunity to step into a role with real earning potential, variety, and progression.

What you will be doing

You’ll be at the heart of SME growth, using strong sales skills and customer conversations to win and grow business by converting inbound and outbound leads, while upselling and cross-selling across mobile, connectivity and digital services. You’ll manage a portfolio of SME customers, build relationships with business owners and decision-makers, and use outbound activity to identify needs and match the right solutions, while keeping CRM systems accurate and following best practice.

You’ll work in a target-driven environment to achieve sales, revenue and activity KPIs, build and manage a strong pipeline, and ensure opportunities are progressed effectively to deliver consistent growth.

There are roles within both our Acquisition and Customer success teams and will discuss both throughout the assessment process:

Acquisition

This role is primarily focused on new business sales, targeting smaller SME Business customers (0–49 employees) with a strong emphasis on outbound activity and pipeline generation.

Customer Success

This role is more relationship-led, with a broader focus on ongoing account management. This includes retention, upsell, and growth of existing customers, alongside some new business activity (10–100 employees).

What skills you'll need to suceed

Essential

Experience in a sales environment (contact or retail)

Strong communication skills with the ability to sell, influence, and build trust

Confidence using CRM systems and digital tools

A positive, coachable mindset with a willingness to learn

Desirable

Proven track record of hitting or exceeding sales targets

Experience in telesales or outbound sales environments

Benefits

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

30% OTE Bonus

Monday – Friday Shift Pattern

Access to an online private GP 24/7 for you and your immediate family

Market-leading paid carers leave with up to 2 weeks off

Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay

Discounted EE and BT products, including mobile and broadband

Market leading Pension scheme – 5% from you and 10% from us

Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready

Reference: 225164457

https://jobs.careeraddict.com/post/113350118
CV-Library

Sales Advisor

CV-Library

Posted on Jun 4, 2026 by CV-Library

Print
Birmingham, West Midlands (County), United Kingdom
Customer Service
Immediate Start
Annual Salary
Full-Time
About the role

Sales Advisor

We’re looking for ambitious, target-driven sales professionals to join our SME Acquisition or Customer Success teams, helping small businesses across the UK grow with BT and EE.

If you thrive in a fast-paced contact centre environment, enjoy hitting targets, and want to develop a long-term sales career, this is your opportunity to step into a role with real earning potential, variety, and progression.

What you will be doing

You’ll be at the heart of SME growth, using strong sales skills and customer conversations to win and grow business by converting inbound and outbound leads, while upselling and cross-selling across mobile, connectivity and digital services. You’ll manage a portfolio of SME customers, build relationships with business owners and decision-makers, and use outbound activity to identify needs and match the right solutions, while keeping CRM systems accurate and following best practice.

You’ll work in a target-driven environment to achieve sales, revenue and activity KPIs, build and manage a strong pipeline, and ensure opportunities are progressed effectively to deliver consistent growth.

There are roles within both our Acquisition and Customer success teams and will discuss both throughout the assessment process:

Acquisition

This role is primarily focused on new business sales, targeting smaller SME Business customers (0–49 employees) with a strong emphasis on outbound activity and pipeline generation.

Customer Success

This role is more relationship-led, with a broader focus on ongoing account management. This includes retention, upsell, and growth of existing customers, alongside some new business activity (10–100 employees).

What skills you'll need to suceed

Essential

Experience in a sales environment (contact or retail)

Strong communication skills with the ability to sell, influence, and build trust

Confidence using CRM systems and digital tools

A positive, coachable mindset with a willingness to learn

Desirable

Proven track record of hitting or exceeding sales targets

Experience in telesales or outbound sales environments

Benefits

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

30% OTE Bonus

Monday – Friday Shift Pattern

Access to an online private GP 24/7 for you and your immediate family

Market-leading paid carers leave with up to 2 weeks off

Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay

Discounted EE and BT products, including mobile and broadband

Market leading Pension scheme – 5% from you and 10% from us

Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready
Print

Reference: 225164457

Share this job:
CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Homework Cruise Sales Advisor

Birmingham, West Midlands (County), United Kingdom

Sales Advisor

Bradley, Wolverhampton, West Midlands (County), United Kingdom

Sales Advisor

Walsall, West Midlands (County), United Kingdom

Sales Advisor

Coventry, West Midlands (County), United Kingdom