Customer Support Lead
Posted on Jun 3, 2026 by CV-Library
Durham, County Durham, United Kingdom
Manufacturing
Immediate Start
£35k - £35k Annual
Full-Time
The Company
Our client is a market leading manufacturer. To maintain their high standards, they are looking to recruit a Customer Support Lead.
The Role
* Will manage a consistent, competent and customer focused team.
* Always prioritising customer needs ensuring clear communication for the customer.
* Oversee day to day performance of the team.
* Maintain compliance with defined KPI’s and drive performance against key metrics.
* Provide coaching, training and reviews.
* Managing customer experience and resolving issues.
* Liasing with a range of departments to do this.
The Person
* Previous experience in a similar role.
* Excellent communicator both in written and verbal forms.
* Ability to manage and prioritise a busy workload and team.
* Excellent attention to detail.
The Benefits
* You will be working for a well-established growing employer.
* An excellent salary.
* A good pension scheme.
* A company experiencing continued growth, expansion and investment.
* The company are fully compliant with the latest health and safety requirements for current safe working practices
Our client is a market leading manufacturer. To maintain their high standards, they are looking to recruit a Customer Support Lead.
The Role
* Will manage a consistent, competent and customer focused team.
* Always prioritising customer needs ensuring clear communication for the customer.
* Oversee day to day performance of the team.
* Maintain compliance with defined KPI’s and drive performance against key metrics.
* Provide coaching, training and reviews.
* Managing customer experience and resolving issues.
* Liasing with a range of departments to do this.
The Person
* Previous experience in a similar role.
* Excellent communicator both in written and verbal forms.
* Ability to manage and prioritise a busy workload and team.
* Excellent attention to detail.
The Benefits
* You will be working for a well-established growing employer.
* An excellent salary.
* A good pension scheme.
* A company experiencing continued growth, expansion and investment.
* The company are fully compliant with the latest health and safety requirements for current safe working practices
Reference: 225199118
https://jobs.careeraddict.com/post/113349566
Customer Support Lead
Posted on Jun 3, 2026 by CV-Library
Durham, County Durham, United Kingdom
Manufacturing
Immediate Start
£35k - £35k Annual
Full-Time
The Company
Our client is a market leading manufacturer. To maintain their high standards, they are looking to recruit a Customer Support Lead.
The Role
* Will manage a consistent, competent and customer focused team.
* Always prioritising customer needs ensuring clear communication for the customer.
* Oversee day to day performance of the team.
* Maintain compliance with defined KPI’s and drive performance against key metrics.
* Provide coaching, training and reviews.
* Managing customer experience and resolving issues.
* Liasing with a range of departments to do this.
The Person
* Previous experience in a similar role.
* Excellent communicator both in written and verbal forms.
* Ability to manage and prioritise a busy workload and team.
* Excellent attention to detail.
The Benefits
* You will be working for a well-established growing employer.
* An excellent salary.
* A good pension scheme.
* A company experiencing continued growth, expansion and investment.
* The company are fully compliant with the latest health and safety requirements for current safe working practices
Our client is a market leading manufacturer. To maintain their high standards, they are looking to recruit a Customer Support Lead.
The Role
* Will manage a consistent, competent and customer focused team.
* Always prioritising customer needs ensuring clear communication for the customer.
* Oversee day to day performance of the team.
* Maintain compliance with defined KPI’s and drive performance against key metrics.
* Provide coaching, training and reviews.
* Managing customer experience and resolving issues.
* Liasing with a range of departments to do this.
The Person
* Previous experience in a similar role.
* Excellent communicator both in written and verbal forms.
* Ability to manage and prioritise a busy workload and team.
* Excellent attention to detail.
The Benefits
* You will be working for a well-established growing employer.
* An excellent salary.
* A good pension scheme.
* A company experiencing continued growth, expansion and investment.
* The company are fully compliant with the latest health and safety requirements for current safe working practices
Reference: 225199118
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