Helpdesk Coordinator
Posted on Jun 3, 2026 by CV-Library
Nibley, Gloucestershire, United Kingdom
Admin & Secretarial
Immediate Start
£14 - £14.5 Hourly
Contract/Project
We are looking for an organized and proactive Helpdesk Coordinator to join our clients team.
In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly.
Key Responsibilities
*
Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service.
*
Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs.
*
Inventory Tracking: Monitor stock and inventory levels according to contract requirements.
*
Compliance & Quality: Follow standard processes to keep our operations organized, compliant, and efficient.
*
Problem Solving: Assist with handling customer complaints and identifying ways to improve our processes.
What We Are Looking For
*
Previous experience in a helpdesk, customer service, or admin role.
*
Strong communication skills and a professional phone/email manner.
*
Excellent time-management skills to handle a busy 08:30 to 17:00 shift.
*
A reliable team player who enjoys problem-solving
In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly.
Key Responsibilities
*
Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service.
*
Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs.
*
Inventory Tracking: Monitor stock and inventory levels according to contract requirements.
*
Compliance & Quality: Follow standard processes to keep our operations organized, compliant, and efficient.
*
Problem Solving: Assist with handling customer complaints and identifying ways to improve our processes.
What We Are Looking For
*
Previous experience in a helpdesk, customer service, or admin role.
*
Strong communication skills and a professional phone/email manner.
*
Excellent time-management skills to handle a busy 08:30 to 17:00 shift.
*
A reliable team player who enjoys problem-solving
Reference: 225196429
https://jobs.careeraddict.com/post/113347022
Helpdesk Coordinator
Posted on Jun 3, 2026 by CV-Library
Nibley, Gloucestershire, United Kingdom
Admin & Secretarial
Immediate Start
£14 - £14.5 Hourly
Contract/Project
We are looking for an organized and proactive Helpdesk Coordinator to join our clients team.
In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly.
Key Responsibilities
*
Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service.
*
Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs.
*
Inventory Tracking: Monitor stock and inventory levels according to contract requirements.
*
Compliance & Quality: Follow standard processes to keep our operations organized, compliant, and efficient.
*
Problem Solving: Assist with handling customer complaints and identifying ways to improve our processes.
What We Are Looking For
*
Previous experience in a helpdesk, customer service, or admin role.
*
Strong communication skills and a professional phone/email manner.
*
Excellent time-management skills to handle a busy 08:30 to 17:00 shift.
*
A reliable team player who enjoys problem-solving
In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly.
Key Responsibilities
*
Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service.
*
Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs.
*
Inventory Tracking: Monitor stock and inventory levels according to contract requirements.
*
Compliance & Quality: Follow standard processes to keep our operations organized, compliant, and efficient.
*
Problem Solving: Assist with handling customer complaints and identifying ways to improve our processes.
What We Are Looking For
*
Previous experience in a helpdesk, customer service, or admin role.
*
Strong communication skills and a professional phone/email manner.
*
Excellent time-management skills to handle a busy 08:30 to 17:00 shift.
*
A reliable team player who enjoys problem-solving
Reference: 225196429
Share this job:
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog