Robert Half Technology are assisting a UK market-leading legal organisation in their search for a Xero Consultant to join on an initial 3-6 month contract basis.

The Xero Consultant will play a key role in leading client onboarding, migrations, and ongoing optimisation of the Xero platform. This is a client-facing position requiring both strong technical expertise and the ability to deliver training and scalable solutions.

Responsibilities:

• Leading end-to-end Xero implementations and migrations, ensuring a smooth and structured onboarding experience
• Advising clients on Xero best practices, workflows, and effective platform usage
• Designing and delivering Xero training for internal teams, including Customer Success, Onboarding, and Operations
• Acting as the escalation point for complex Xero-related queries from internal teams
• Troubleshooting and resolving advanced issues across Xero, including integrations and workflows
• Identifying recurring issues and proactively improving processes, documentation, and training materials
• Creating scalable resources (eg guides, videos, FAQs) to reduce repeat queries
• Collaborating with Customer Success and Operations teams to improve client experience and operational efficiency

Profile:

• The successful Xero Consultant will have proven experience implementing and supporting Xero in a client-facing environment.
• Demonstrable experience leading Xero implementations, migrations, and client onboarding
• Xero certification or equivalent deep, hands-on experience is essential
• Strong track record of implementing Xero for small business clients
• Experience supporting clients through full Xero setup and migrations from Legacy systems
• Ability to troubleshoot and resolve complex Xero-related issues
• Experience delivering structured training to internal or external stakeholders
• Excellent communication skills, with the ability to explain complex concepts clearly
• Proactive and solutions-oriented mindset, with the ability to identify patterns and implement scalable improvements

Contract:

• Initial 3-6 month contract
• Initially 5 days onsite converting to 3 days based in London
• Competitive day rate

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