Call Handler/Comms Officer-DV Cleared-London -£300 per day

DV Cleared Communications Officer (Call Handler) - Government Contract

£300 per day (Inside IR35)

London (SW1) - Onsite

6-month contract

About the Role

We are recruiting on behalf of a government client for an experienced DV Cleared Call Handler/Communications Officer to join a high-profile, secure operational environment.

This is a non-IT role, ideally suited to individuals with a Police, defence, or national security background, who are confident working in fast-paced, high-pressure settings.

Key Responsibilities

Handle incoming and outgoing communications in a secure environment

Act as a key point of contact within a command and control function

Accurately log, prioritise, and relay critical informationMaintain professionalism and composure under pressure

Collaborate with internal teams to ensure effective communication flow

Essential Skills Experience

Calm, confident, and responsive under pressure

Excellent customer service and communication skills

Strong teamwork and collaboration abilities

Highly organised with strong attention to detail

Comfortable using ICT systems and telephony tools

Desirable Experience

Previous experience in a contact centre or high-volume communications environment

Familiarity with Microsoft Teams or video conferencing toolsMultilingual skills

Clearance RequirementThis role requires Developed Vetting (DV) clearance. Applicants must hold active DV clearance or be eligible to undergo the process.

Ideal Backgrounds

This opportunity would suit candidates with experience as a:

Communications Operator

Dispatcher

Contact/Call Handler

Command Control Operator

Telecoms Operator

Police or emergency services professional

Why Apply?

Work in a high-impact government environment

Competitive daily rate of £300Join a supportive and structured operational team

Ideal for ex-Police or security-focused professionals transitioning into contracting

SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.