Senior Business Support Officer

Join a growing social housing recruitment agency offering flexible hours, career progression, mentoring, and a fun, supportive office environment in Birmingham. This Senior Business Support Officer role is ideal for someone who enjoys administration, compliance, and working within a fast-paced operations team where no two days are the same.

Established in 2008, we are a well-respected recruitment agency specialising in the social housing sector. You’ll be joining a modern and energetic office environment where your contribution will directly support the smooth running of the business and the success of our temporary workforce.

This Senior Business Support Officer role is offering the following benefits:

Flexible working hours to suit
Career progression opportunities as the team grows
Supportive and friendly office environment
Dedicated mentoring and ongoing support
Team outings, social events, and company events
Monday to Friday working hours only with no weekendsI’d love to hear from anyone with experience as a Business Support Officer, Recruitment Administrator, Compliance Administrator, Operations Administrator, or Office Administrator.

As a Senior Business Support Officer, you will be:

Ensuring temporary workers are fully compliant before their start dates
Carrying out right to work checks in line with legal requirements
Processing DBS checks and maintaining accurate compliance records
Supporting with payroll and timesheet queries
Assisting with business activity reports and administration tasks
Handling inbound and outbound telephone calls professionally
Building strong relationships with temporary workers and internal teams
Updating systems, maintaining records, and managing email correspondence
Supporting wider business objectives and team meetingsI’d love to speak to anyone who has:

Previous administration experience within a fast-paced environment
Strong IT skills including Microsoft Word, Excel, and Outlook
Experience within recruitment, compliance, or sales administration
Excellent attention to detail and organisational skills
The ability to manage multiple workloads effectively
Strong communication skills, both written and verbal
A proactive and self-motivated attitude
A professional and approachable telephone manner
The ability to work independently and use initiativeThis role is offering a salary of £28,000 - £31,000 pro rata depending on experience.

Location & travel
This role is based in Birmingham, offering excellent transport links across the city and surrounding areas. The office is easily accessible via the M6, M5, and A38, alongside strong public transport connections through Birmingham New Street and local bus routes.

If this Senior Business Support Officer role sounds like something you’d be interested in, apply now or contact Cheryl for more information. INDBIR