Head of Operations & Service Delivery
Posted on Jun 3, 2026 by CV-Library
Chaucer, Greater London, United Kingdom
Engineering
Immediate Start
£75k - £85k Annual
Full-Time
- Remote
Head of Operations & Service Delivery
Location: Remote, with regular travel to client sites and field teams
Salary: £75,000 – £85,000
Bonus: Up to 30% based on personal and team performance
Remote working with regular travel
Senior leadership opportunity within a growing organisation
Competitive benefits package
Opportunity to play a key role in a scaling business
We are recruiting on behalf of a fast-growing, technology-led organisation seeking an experienced Head of Operations & Service Delivery to lead and evolve its operational and technical service functions.
The Role - Head of Operations & Service Delivery
This is a senior leadership position responsible for driving performance, service quality and operational excellence across a multi-site environment. You will lead service delivery and technical operations teams, ensuring high standards, strong client outcomes and scalable processes.
Key focus areas include improving service responsiveness, delivering complex technical projects, and embedding a culture of continuous improvement. You will also play a key role in client engagement, supplier management and supporting business growth initiatives.
Key Responsibilities - Head of Operations & Service Delivery
Lead and develop high-performing service delivery and technical operations teams
Drive operational performance, resilience and service quality
Deliver continuous improvement programmes to enhance productivity and customer satisfaction
Oversee complex, multi-site technical installations and projects
Act as a senior escalation point for key clients
Manage supplier performance and strategic relationships
Implement robust KPIs, governance frameworks and reportingAbout You
Proven senior leadership experience in service delivery or operations
Strong track record managing large, multi-disciplinary teams across multiple locations
Experience delivering complex technical or operational projects
Skilled in driving performance, process improvement and organisational change
Commercially aware, with the ability to engage clients and stakeholders at senior levelIf you are interested in this Head of Operations & Service Delivery Vacancy, have any questions or wish to apply then please send us a copy of your CV.
Rob Utilise Recruitment
Location: Remote, with regular travel to client sites and field teams
Salary: £75,000 – £85,000
Bonus: Up to 30% based on personal and team performance
Remote working with regular travel
Senior leadership opportunity within a growing organisation
Competitive benefits package
Opportunity to play a key role in a scaling business
We are recruiting on behalf of a fast-growing, technology-led organisation seeking an experienced Head of Operations & Service Delivery to lead and evolve its operational and technical service functions.
The Role - Head of Operations & Service Delivery
This is a senior leadership position responsible for driving performance, service quality and operational excellence across a multi-site environment. You will lead service delivery and technical operations teams, ensuring high standards, strong client outcomes and scalable processes.
Key focus areas include improving service responsiveness, delivering complex technical projects, and embedding a culture of continuous improvement. You will also play a key role in client engagement, supplier management and supporting business growth initiatives.
Key Responsibilities - Head of Operations & Service Delivery
Lead and develop high-performing service delivery and technical operations teams
Drive operational performance, resilience and service quality
Deliver continuous improvement programmes to enhance productivity and customer satisfaction
Oversee complex, multi-site technical installations and projects
Act as a senior escalation point for key clients
Manage supplier performance and strategic relationships
Implement robust KPIs, governance frameworks and reportingAbout You
Proven senior leadership experience in service delivery or operations
Strong track record managing large, multi-disciplinary teams across multiple locations
Experience delivering complex technical or operational projects
Skilled in driving performance, process improvement and organisational change
Commercially aware, with the ability to engage clients and stakeholders at senior levelIf you are interested in this Head of Operations & Service Delivery Vacancy, have any questions or wish to apply then please send us a copy of your CV.
Rob Utilise Recruitment
Reference: 225195022
https://jobs.careeraddict.com/post/113345147
Head of Operations & Service Delivery
Posted on Jun 3, 2026 by CV-Library
Chaucer, Greater London, United Kingdom
Engineering
Immediate Start
£75k - £85k Annual
Full-Time
- Remote
Head of Operations & Service Delivery
Location: Remote, with regular travel to client sites and field teams
Salary: £75,000 – £85,000
Bonus: Up to 30% based on personal and team performance
Remote working with regular travel
Senior leadership opportunity within a growing organisation
Competitive benefits package
Opportunity to play a key role in a scaling business
We are recruiting on behalf of a fast-growing, technology-led organisation seeking an experienced Head of Operations & Service Delivery to lead and evolve its operational and technical service functions.
The Role - Head of Operations & Service Delivery
This is a senior leadership position responsible for driving performance, service quality and operational excellence across a multi-site environment. You will lead service delivery and technical operations teams, ensuring high standards, strong client outcomes and scalable processes.
Key focus areas include improving service responsiveness, delivering complex technical projects, and embedding a culture of continuous improvement. You will also play a key role in client engagement, supplier management and supporting business growth initiatives.
Key Responsibilities - Head of Operations & Service Delivery
Lead and develop high-performing service delivery and technical operations teams
Drive operational performance, resilience and service quality
Deliver continuous improvement programmes to enhance productivity and customer satisfaction
Oversee complex, multi-site technical installations and projects
Act as a senior escalation point for key clients
Manage supplier performance and strategic relationships
Implement robust KPIs, governance frameworks and reportingAbout You
Proven senior leadership experience in service delivery or operations
Strong track record managing large, multi-disciplinary teams across multiple locations
Experience delivering complex technical or operational projects
Skilled in driving performance, process improvement and organisational change
Commercially aware, with the ability to engage clients and stakeholders at senior levelIf you are interested in this Head of Operations & Service Delivery Vacancy, have any questions or wish to apply then please send us a copy of your CV.
Rob Utilise Recruitment
Location: Remote, with regular travel to client sites and field teams
Salary: £75,000 – £85,000
Bonus: Up to 30% based on personal and team performance
Remote working with regular travel
Senior leadership opportunity within a growing organisation
Competitive benefits package
Opportunity to play a key role in a scaling business
We are recruiting on behalf of a fast-growing, technology-led organisation seeking an experienced Head of Operations & Service Delivery to lead and evolve its operational and technical service functions.
The Role - Head of Operations & Service Delivery
This is a senior leadership position responsible for driving performance, service quality and operational excellence across a multi-site environment. You will lead service delivery and technical operations teams, ensuring high standards, strong client outcomes and scalable processes.
Key focus areas include improving service responsiveness, delivering complex technical projects, and embedding a culture of continuous improvement. You will also play a key role in client engagement, supplier management and supporting business growth initiatives.
Key Responsibilities - Head of Operations & Service Delivery
Lead and develop high-performing service delivery and technical operations teams
Drive operational performance, resilience and service quality
Deliver continuous improvement programmes to enhance productivity and customer satisfaction
Oversee complex, multi-site technical installations and projects
Act as a senior escalation point for key clients
Manage supplier performance and strategic relationships
Implement robust KPIs, governance frameworks and reportingAbout You
Proven senior leadership experience in service delivery or operations
Strong track record managing large, multi-disciplinary teams across multiple locations
Experience delivering complex technical or operational projects
Skilled in driving performance, process improvement and organisational change
Commercially aware, with the ability to engage clients and stakeholders at senior levelIf you are interested in this Head of Operations & Service Delivery Vacancy, have any questions or wish to apply then please send us a copy of your CV.
Rob Utilise Recruitment
Reference: 225195022
Share this job:
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog