Network Operations Centre (NOC) Engineer - 24/7 Shifts (Belfast)

Located: onsite in NewtownAbbey, County Antrim

Salary: £30,000 - £32,854 (+ 30% Shift Allowance/annum)

We are seeking a skilled and customer-focused IT/Network Engineer to join our dynamic 24/7 Operations Centre team in Belfast. You will be part of a shift-based team supporting critical infrastructure, resolving IT/network incidents with precision, and ensuring high-quality service delivery across a wide client base.

This role is ideal for someone who thrives in fast-paced environments, enjoys solving technical challenges, and is passionate about delivering excellent customer service.

Shift Pattern:

• Days: 4 days on (7am-7pm), 4 days off repeated twice
• Nights: 4 nights on (7pm-7am), 4 nights off repeated twice
• Then cycle returns to days

All candidates must have experience working in a shift-based operational environment.

As a NOC Engineer, you will act as a key escalation point, monitoring and troubleshooting network and IT incidents, working within SLAs, supporting field engineers, liaising with third-party suppliers, and maintaining clear communication throughout the incident life cycle. The role offers strong training and development opportunities, including funded apprenticeships, professional certifications, and clear career progression, alongside a shift allowance and a comprehensive benefits package.

What's in it for You:

• Competitive salary
• Opportunity for career progression and development
• Professional training & apprenticeships (including funded qualifications and exams)
• 23 days annual leave (rising to 27 with service) + option to buy more leave
• Paid volunteering day for charity or community work
• Employee Network Groups supporting diversity and inclusion
• Company-matched pension scheme
• Cycle-to-work scheme
• 15 weeks' fully paid maternity, adoption, and shared parental leave