Spanish Holiday Advisors

We are looking for Bilingual English / Spanish Holiday Advisors to join our existing team. Our client offers holiday packages to European customers both online and over the phone.

Our ideal candidate will be someone who has a passion for customer service and a natural ability to influence sales.

The start date is 15th June 2026.

Hours: 40 hours between 8am to 7pm Monday to Friday and 8am to 6pm Saturday – will include 1 weekend day every other week

Salary: £26,603 + uncapped commission OTE bonus approximately £3000 per annum

Location : Canary Wharf – Hybrid working

This is a Hybrid role after completion of training.

Responsibilities:

* Handle incoming calls for both sales and service calls

* Handle service requests in the applications system supplied by the client

* Generate sales through understanding customer needs and creating desire

* Cancel, modify or confirm holidays already sold

* Upsell additional products, services and extended stays

Person Spec:

* Bilingual in Spanish and English

* Excellent customer service

* Have a willing to help and resolve queries

* Experience in the Tourism industry is an advantage

If you feel you are what we are looking for, please send your up to date CV through so I can call and speak to you about the position.

We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.

Refresh Recruitment Limited does not presently hold a Sponsorship License and while this status is reviewed regularly there is no present proposal to apply for such a License