Shift Manager – Chilled Food Manufacturing

We are looking for an experienced and driven Shift Manager to join our chilled food manufacturing site in Ebbw Vale. Reporting to the Production Manager, you’ll play a key leadership role in delivering safe, efficient, high-quality production while building a positive, high-performing team culture.

This is a great opportunity for a strong people manager with a passion for operational excellence, food safety, continuous improvement, and team development in a fast-paced environment.
Job Title: Shift Manager – Chilled Food Manufacturing

Shift Pattern: 06:00–06:00, 4 on 4 off
Location: The Compleat Food Group, Ebbw Vale (Rassau Industrial Estate, NP23 5SD)
Salary: £32,000–£35,000 DOE
About The Compleat Food Group Formed in 2021, we’re on a mission to create Food to Feel Good – high-quality, tasty, affordable food people love.

Our brands include Wall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. We also supply own-label pastry, bakery, party food, antipasti, egg products, meats, dips, sauces, and plant-based foods to major UK retailers and foodservice.

With 6,000+ colleagues across 17 sites and £1.3bn turnover, we are united in shaping the future of food.
What You’ll Be Doing

Lead and motivate production teams to deliver safe, efficient operations
Achieve daily targets, KPIs, volumes, and quality standards
Maximise productivity through effective labour, material, and equipment use
Ensure compliance with Food Safety, HACCP, GMP, hygiene, and H&S
Monitor performance and resolve issues quickly
Drive continuous improvement to reduce waste and downtime
Manage shift handovers and clear communication
Coach, train, and develop team members
Manage attendance, performance, and engagement
Collaborate with Engineering, Quality, Warehouse, and Planning
Ensure accurate records and compliance reporting
Promote safety-first culture and high housekeeping standards
What We’re Looking For

Experience as Shift Manager / Production Supervisor in food manufacturing
Knowledge of chilled food production
Strong understanding of Food Safety, HACCP, GMP, and H&S
Proven leadership and team management skills
Strong problem-solving and decision-making ability
Experience delivering against KPIs and targets
Relevant Food Safety or H&S qualifications
Why Join Us? Financial & Lifestyle

Salary sacrifice schemes (EV, Home & Tech, Cycle to Work, Pension)
20 days holiday + bank holidays (option to buy more)
Retail discounts and holiday savings
Free product handouts
EV charging at selected sites
Health & Wellbeing

24/7 GroceryAid support
Wellbeing hub, gym discounts, fitness classes
Nutrition advice and healthy recipes
Mental health and lifestyle resources
Financial wellbeing tools
Career Development

Online learning platform (LMS)
Training and development opportunities
Performance reviews and career conversations
Mentoring scheme
Recognition through Club Compleat
Community & Culture

2 paid volunteering days annually
Charity and social events
Employee networks (including Women @ Compleat)
New baby gift
Our Recruitment Commitment We are an equal opportunities employer committed to fairness, inclusion, and respect. We welcome applications from all backgrounds and provide support or adjustments throughout the recruitment process.
We hire for potential and impact, ensuring a fair and accessible process for all, with benefits and networks supporting every life stage.

Recruitment Agencies:

We only accept CVs via our approved Preferred Supplier List. Unsolicited applications will not be considered.

REF-(Apply online only)