Robert Half Technology are assisting UK's market leading legal organisation to recruit a Xero Consultant on a 3-6 month contract basis - Hybrid working - London based

Role

• The Xero Consultant will lead clients through the full implementation and migration to Xero, ensuring a smooth and structured onboarding experience
• Provide ongoing guidance to clients on Xero best practices, workflows, and effective use of the platform
• Design and deliver Xero training for internal teams (Customer Success, Onboarding, Operations)
• Act as the escalation point for complex Xero-related queries from Customer Success and Support teams
• Troubleshoot and resolve advanced issues related to Xero usage, integrations, and workflows
• Identify recurring issues and proactively improve processes, training, and documentation
• Create scalable resources (guides, videos, FAQs) to reduce repetitive queries
• Collaborate with Customer Success and Operations to improve overall client experience and efficiency

Profile

• The Xero Consultant will have previously lead implementations, migrations, and client training
• Xero certification or equivalent deep practical experience is essential
• Strong track record of implementing and migrating Xero for small business clients
• Experience supporting clients through Xero setup and migration from scratch
• Ability to troubleshoot and resolve complex Xero-related issues
• Experience designing and delivering Xero training for internal or client-facing teams
• Clear and structured communicator, able to explain complex topics simply
• Proactive mindset: able to identify recurring problems and implement scalable solutions

Company

• UK's market leading legal organisation with offices in London
• Hybrid working

Salary & Benefits

The salary range/rates of pay is dependent upon your experience, qualifications or training.

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