Financial Resilience Officer

Job Title: Financial Resilience Officer
Location: Devon, United Kingdom (TQ12 4XX)
Rate: £21.50 - £22.90 per hour
Contract: Interim
Start Date: 1 June 2026
End Date: 31 August 2026
Hours: 15 per week (ideally over 3 days; 2 days considered)

About the Role
We are seeking a Financial Resilience Officer to support financially vulnerable residents across Devon.
You will work with individuals to identify financial difficulties, assess entitlement to support, and help build long-term financial resilience through joined-up working with internal teams, external agencies, and community organisations.

Key Responsibilities

Assess residents' financial needs and vulnerability
Identify entitlement to welfare and council support schemes
Provide discretionary payments where appropriate
Maximise income through benefit checks and referrals
Support residents through sensitive and complex conversations
Assess homelessness duties where required
Make referrals to external support services
Work with internal teams to support early intervention
Record casework accurately and monitor progress
Track spend and ensure compliance with budgets
Promote equality, safeguarding, and trauma-informed practice
Contribute to service improvement and multi-agency working Key Skills & Behaviours

Strong assessment and problem-solving skills
Confident communication with vulnerable individuals
Ability to work in a trauma-informed and person-centred way
Good understanding of financial support systems (desirable)
Strong teamwork and partnership working skills
Accurate record keeping and attention to detail
Ability to manage priorities and workloads Send your CV or contact: Nomvula Mojela (phone number removed) (url removed)