Head of Claims
Posted on Jun 2, 2026 by CV-Library
City of London, City and County of the City of London, United Kingdom
Accountancy
Immediate Start
£150k - £150k Annual
Full-Time
Advancing People - Recruitment Specialists are now recruiting for a Head of Claims to join a VC Backed Tech company who are using AI to help insurers process Claims.
Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans.
As Head of Claims it will be your mission to redesign how claims handling works across products, regions, workflows, escalation management, QA, fraud prevention, recoveries, litigation handling, and customer communication.
You will own claims standards across the company and work directly with founders, product, engineering, and operations to rethink every part of the claims lifecycle.
This role is for someone ambitious enough to believe the industry can operate radically better than it does today.
Roles & Responsibilities:
Redesign workflows, escalation structures, QA systems, and claims governance
Identify operational bottlenecks and eliminate unnecessary complexity
Partner with product and engineering teams to automate and improve workflows using AI
Define claims handling standards across auto, property, liability, travel, renters, and other products
Own governance for complex, high-risk, litigated, or precedent-setting claims
Hire and develop exceptional Claims Handlers, Team Leads, QA specialists, and handlers
Raise the technical bar across the organization
Create coaching systems, calibration frameworks, and technical training
Act as the senior claims expert in customer and partner meetings
Support launches, audits, escalations, and strategic insurer discussionsPerson Specification:
6+ years of claims experience
Deep technical claims expertise across auto, property, and liability
Experience working in a startup or a scale up is advantageous
Previously managed Team Leads and Claims Managers
Strong understanding of leakage, fraud, litigation exposure, recoveries, and QA frameworks
Strong knowledge of regulatory and compliance requirements, with ability to integrate these into operational processesThis is a full time Permanent position offering an annual salary of up to £150,000 + 15% + Equity as well as very attractive company benefits.
Advancing People - Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency
Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans.
As Head of Claims it will be your mission to redesign how claims handling works across products, regions, workflows, escalation management, QA, fraud prevention, recoveries, litigation handling, and customer communication.
You will own claims standards across the company and work directly with founders, product, engineering, and operations to rethink every part of the claims lifecycle.
This role is for someone ambitious enough to believe the industry can operate radically better than it does today.
Roles & Responsibilities:
Redesign workflows, escalation structures, QA systems, and claims governance
Identify operational bottlenecks and eliminate unnecessary complexity
Partner with product and engineering teams to automate and improve workflows using AI
Define claims handling standards across auto, property, liability, travel, renters, and other products
Own governance for complex, high-risk, litigated, or precedent-setting claims
Hire and develop exceptional Claims Handlers, Team Leads, QA specialists, and handlers
Raise the technical bar across the organization
Create coaching systems, calibration frameworks, and technical training
Act as the senior claims expert in customer and partner meetings
Support launches, audits, escalations, and strategic insurer discussionsPerson Specification:
6+ years of claims experience
Deep technical claims expertise across auto, property, and liability
Experience working in a startup or a scale up is advantageous
Previously managed Team Leads and Claims Managers
Strong understanding of leakage, fraud, litigation exposure, recoveries, and QA frameworks
Strong knowledge of regulatory and compliance requirements, with ability to integrate these into operational processesThis is a full time Permanent position offering an annual salary of up to £150,000 + 15% + Equity as well as very attractive company benefits.
Advancing People - Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency
Reference: 225186911
https://jobs.careeraddict.com/post/113335802
Head of Claims
Posted on Jun 2, 2026 by CV-Library
City of London, City and County of the City of London, United Kingdom
Accountancy
Immediate Start
£150k - £150k Annual
Full-Time
Advancing People - Recruitment Specialists are now recruiting for a Head of Claims to join a VC Backed Tech company who are using AI to help insurers process Claims.
Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans.
As Head of Claims it will be your mission to redesign how claims handling works across products, regions, workflows, escalation management, QA, fraud prevention, recoveries, litigation handling, and customer communication.
You will own claims standards across the company and work directly with founders, product, engineering, and operations to rethink every part of the claims lifecycle.
This role is for someone ambitious enough to believe the industry can operate radically better than it does today.
Roles & Responsibilities:
Redesign workflows, escalation structures, QA systems, and claims governance
Identify operational bottlenecks and eliminate unnecessary complexity
Partner with product and engineering teams to automate and improve workflows using AI
Define claims handling standards across auto, property, liability, travel, renters, and other products
Own governance for complex, high-risk, litigated, or precedent-setting claims
Hire and develop exceptional Claims Handlers, Team Leads, QA specialists, and handlers
Raise the technical bar across the organization
Create coaching systems, calibration frameworks, and technical training
Act as the senior claims expert in customer and partner meetings
Support launches, audits, escalations, and strategic insurer discussionsPerson Specification:
6+ years of claims experience
Deep technical claims expertise across auto, property, and liability
Experience working in a startup or a scale up is advantageous
Previously managed Team Leads and Claims Managers
Strong understanding of leakage, fraud, litigation exposure, recoveries, and QA frameworks
Strong knowledge of regulatory and compliance requirements, with ability to integrate these into operational processesThis is a full time Permanent position offering an annual salary of up to £150,000 + 15% + Equity as well as very attractive company benefits.
Advancing People - Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency
Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans.
As Head of Claims it will be your mission to redesign how claims handling works across products, regions, workflows, escalation management, QA, fraud prevention, recoveries, litigation handling, and customer communication.
You will own claims standards across the company and work directly with founders, product, engineering, and operations to rethink every part of the claims lifecycle.
This role is for someone ambitious enough to believe the industry can operate radically better than it does today.
Roles & Responsibilities:
Redesign workflows, escalation structures, QA systems, and claims governance
Identify operational bottlenecks and eliminate unnecessary complexity
Partner with product and engineering teams to automate and improve workflows using AI
Define claims handling standards across auto, property, liability, travel, renters, and other products
Own governance for complex, high-risk, litigated, or precedent-setting claims
Hire and develop exceptional Claims Handlers, Team Leads, QA specialists, and handlers
Raise the technical bar across the organization
Create coaching systems, calibration frameworks, and technical training
Act as the senior claims expert in customer and partner meetings
Support launches, audits, escalations, and strategic insurer discussionsPerson Specification:
6+ years of claims experience
Deep technical claims expertise across auto, property, and liability
Experience working in a startup or a scale up is advantageous
Previously managed Team Leads and Claims Managers
Strong understanding of leakage, fraud, litigation exposure, recoveries, and QA frameworks
Strong knowledge of regulatory and compliance requirements, with ability to integrate these into operational processesThis is a full time Permanent position offering an annual salary of up to £150,000 + 15% + Equity as well as very attractive company benefits.
Advancing People - Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency
Reference: 225186911
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