Product Designer (UX/UI)

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Job Title: Product Designer (UX/UI)

Location: London - 2 days onsite

Contract: 6 months contract

Rate: £550 inside umbrella

What you'll be doing

This role is within a team of designers, researchers, content specialists and data analysts, working together to design and deliver high quality, user-centred mobile experiences. This is a mobile first project, with some responsibility for supporting web & browser journeys.

As a Product Designer, it'll be your role to:

Deliver high quality visual and interaction design across the mobile app
Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step through wireframing, journey mapping, prototyping, and delivery-ready screens
Balance business requirements with user needs - you'll work with user researchers to gather evidence & rationale to align stakeholders on individual user needs. You'll know when to diplomatically push back, if necessary, to act on what's right for the customer
Bring designs to life at different levels of fidelity through prototyping software (primarily Figma)
Work confidently within an established central design system, creatively using components to figure out the right balance of content and UI (User Interface) elements on screen
Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience
Deliver finalised designs on Figma annotated and ready for development, and work closely with developers and engineers to build and launch experiences live in the app
Continually iterate & improve designs and experiences based on regular performance data and feedback from customers using the app
Advocate customer inclusion - what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities

What we're looking for

We're looking for someone who can work collaboratively alongside a full product, design & engineering team and take full ownership of their design output. They'll be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing.

Demonstrable experience across both User Experience (UX) and Visual Design
Proven digital design experience (preferably mobile app design experience)
Strong Figma skills
Excellent prototyping skills for digital experiences in both low and high fidelity, which can be understood clearly by internal customers and development teams
Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers
Ability to interpret data and insights from quantitative and qualitative research, and how this informs the design process
Familiarity working in a complex landscape - ideally, you'll have experience in financial services or a similar complex industry
A collaborative mindset to work closely and quickly with a multi-disciplinary team
Strong ability to see designs through to delivery - communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities
Strong advocacy of customer inclusivity and accessibility

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention