Senior Support Worker - Female

We are recruiting a Senior Support Worker to join our service in Basildon, supporting adults with learning disabilities, autism, and mental health needs. Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career - any truly make a difference!

About the Service – St Agnells

A residential care service supporting adults aged 18+ in a safe, structured, and supportive environment. The service promotes independence, choice, and wellbeing through tailored, person-centred support.

St Agnells is an 8 bed home supporting people with learning disability, dementia, epilepsy and other complex care needs.

The home supports residents with different mobility needs:

5 residents are wheelchair users, require hoisting, support with feeding and day to day activities.
2 residents are able to walk independently.
1 resident uses walking aids.St Agnells house has a warm, friendly and welcoming atmosphere. Free Parking is available in site for staff.

Service User Interests

The people we support enjoy a wide range of activities, and Senior Support Workers play a vital role in enabling these experiences, including:

Outings
Activities in the community
Visiting local day centres
In‑house activities
Arts and crafts
Days out (e.g. theme parks, meals out, social activities, Christmas markets)
Holidays and short breaks
Walks in the local park and community
Cooking and baking to develop life skillsThe Role

You will:

• Lead and supervise a team of Support Workers, providing guidance, role‑modelling, and day‑to‑day direction.
• Deliver and oversee high‑quality, person‑centred support, ensuring support plans are followed, reviewed, and updated.
• Coordinate and participate in meaningful activities, appointments, and community engagement for the people we support.
• Maintain high standards of record‑keeping, completing documentation, incident reports, and reviews professionally.
• Participate in the Senior On‑Call rota, responding to staff queries, incidents, and operational needs as required.

Who We’re Looking For

• Confident in leading a team within a care environment
• Passionate about person-centred support
• Professional, proactive, and resilient
• Able to work independently while also supporting and motivating others
• Skilled in communication (written and verbal)
• Caring, patient, respectful, and calm under pressure
• Able to manage challenging situations with confidence
• Flexible and reliable, with the ability to work rota-based shifts including Senior On-Call
• Committed to maintaining high-quality standards and excellent practice

Requirements

Ability to work unsociable hours on a rota basis
Drivers desirable but not essential
Enhanced DBS required (paid for by CareTech)

What We Offer

Recommend A Friend Bonus
Up to 28 Days Holiday, inclusive of Bank Holidays
Free DBS Check
Blue Light Card
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

Friendly
Positive
Innovative
Empowering
Person-CentredApply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.

About CareTech

CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader