Service Advisor Motor Trade Job

Turn great customer service into a rewarding career."
Automotive Service Advisor Brighton
Prestige Automotive Main Dealer
£30,500 Basic Salary | OTE £38,000+
Are you passionate about delivering exceptional customer service and looking to develop your career with a prestigious automotive brand?
We are currently seeking a professional and customer-focused Service Advisor to join a highly respected prestige main dealership. This is an excellent opportunity to become part of a successful aftersales team, working within a premium environment where customer satisfaction is at the heart of everything they do.
The Role
As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless service experience from vehicle check-in through to collection.
Your responsibilities will include:
* Welcoming customers and understanding their service and repair requirements
* Liaising with workshop technicians regarding vehicle progress
* Providing accurate updates and estimates to customers
* Upselling additional products and services where appropriate
* Managing customer expectations and delivering outstanding service throughout the customer journey
* Ensuring all administration and invoicing is completed accurately
What's on Offer?
* Basic salary of £30,500
* OTE of £38,000+
* Excellent bonus structure with multiple earning opportunities including:
* Retail sales performance
* Total sales achievement
* Over-budget performance bonuses
* Turnover bonuses
* Service plan sales incentives
* Genuine opportunity to maximise earnings through a rewarding commission scheme
* 25 days annual leave plus Bank Holidays
* Join a prestigious automotive brand with strong career development opportunities
* Supportive and professional working environment
Working Hours
* Monday to Friday: 8:00am – 6:00pm
* Saturday: 8:00am – 1:00pm (1 in 4 rota)
About You
The ideal candidate will have previous experience as a Service Advisor, Customer Service Advisor, Aftersales Advisor, or within a customer-facing automotive role. You will be an excellent communicator, highly organised, and driven to provide first-class customer service while identifying opportunities to maximise sales and customer satisfaction.
If you're looking to join a premium dealership that rewards performance and offers excellent earning potential, we'd love to hear from you.
Other Opportunities & Referral Scheme
If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a candidate who we successfully place.
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