Customer Service Team Leader
Posted on Jun 1, 2026 by CV-Library
Saint Ives, Cambridgeshire, United Kingdom
Customer Service
Immediate Start
£32k - £35k Annual
Full-Time
Service Delivery Team Leader
St Ives, Cambridgeshire (office-based, 5 days a week)
Full-time (Mon–Fri, 37.5 hrs)
Salary £35,000
Join our fast-paced Contact Centre as a hands-on Team Leader. You’ll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture.
What you’ll do:
Lead, coach and develop a high-performing team
Deliver KPIs across service, quality, sales and productivity
Use data and insight to improve performance and customer outcomes
Champion quality and continuous improvement
Own training and development to build team capability
What you’ll bring:
Proven Team Leader experience (essential), ideally in a Contact Centre
Strong track record of delivering against KPIs
Excellent coaching, communication and decision-making skills
A proactive, resilient and solutions-focused mindset
Why join us?
£32,000+ salary (depending on experience)
No weekends + 33 days holiday
Private medical, pension, life assurance & wellbeing support
Gym subsidy, cycle scheme & more
You’ll play a key role in shaping team culture and customer experience, with the autonomy to lead and the support to succeed.
Apply now by sending your CV to or call (phone number removed).
INDHUN
St Ives, Cambridgeshire (office-based, 5 days a week)
Full-time (Mon–Fri, 37.5 hrs)
Salary £35,000
Join our fast-paced Contact Centre as a hands-on Team Leader. You’ll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture.
What you’ll do:
Lead, coach and develop a high-performing team
Deliver KPIs across service, quality, sales and productivity
Use data and insight to improve performance and customer outcomes
Champion quality and continuous improvement
Own training and development to build team capability
What you’ll bring:
Proven Team Leader experience (essential), ideally in a Contact Centre
Strong track record of delivering against KPIs
Excellent coaching, communication and decision-making skills
A proactive, resilient and solutions-focused mindset
Why join us?
£32,000+ salary (depending on experience)
No weekends + 33 days holiday
Private medical, pension, life assurance & wellbeing support
Gym subsidy, cycle scheme & more
You’ll play a key role in shaping team culture and customer experience, with the autonomy to lead and the support to succeed.
Apply now by sending your CV to or call (phone number removed).
INDHUN
Reference: 225181187
https://jobs.careeraddict.com/post/113328122
Customer Service Team Leader
Posted on Jun 1, 2026 by CV-Library
Saint Ives, Cambridgeshire, United Kingdom
Customer Service
Immediate Start
£32k - £35k Annual
Full-Time
Service Delivery Team Leader
St Ives, Cambridgeshire (office-based, 5 days a week)
Full-time (Mon–Fri, 37.5 hrs)
Salary £35,000
Join our fast-paced Contact Centre as a hands-on Team Leader. You’ll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture.
What you’ll do:
Lead, coach and develop a high-performing team
Deliver KPIs across service, quality, sales and productivity
Use data and insight to improve performance and customer outcomes
Champion quality and continuous improvement
Own training and development to build team capability
What you’ll bring:
Proven Team Leader experience (essential), ideally in a Contact Centre
Strong track record of delivering against KPIs
Excellent coaching, communication and decision-making skills
A proactive, resilient and solutions-focused mindset
Why join us?
£32,000+ salary (depending on experience)
No weekends + 33 days holiday
Private medical, pension, life assurance & wellbeing support
Gym subsidy, cycle scheme & more
You’ll play a key role in shaping team culture and customer experience, with the autonomy to lead and the support to succeed.
Apply now by sending your CV to or call (phone number removed).
INDHUN
St Ives, Cambridgeshire (office-based, 5 days a week)
Full-time (Mon–Fri, 37.5 hrs)
Salary £35,000
Join our fast-paced Contact Centre as a hands-on Team Leader. You’ll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture.
What you’ll do:
Lead, coach and develop a high-performing team
Deliver KPIs across service, quality, sales and productivity
Use data and insight to improve performance and customer outcomes
Champion quality and continuous improvement
Own training and development to build team capability
What you’ll bring:
Proven Team Leader experience (essential), ideally in a Contact Centre
Strong track record of delivering against KPIs
Excellent coaching, communication and decision-making skills
A proactive, resilient and solutions-focused mindset
Why join us?
£32,000+ salary (depending on experience)
No weekends + 33 days holiday
Private medical, pension, life assurance & wellbeing support
Gym subsidy, cycle scheme & more
You’ll play a key role in shaping team culture and customer experience, with the autonomy to lead and the support to succeed.
Apply now by sending your CV to or call (phone number removed).
INDHUN
Reference: 225181187
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