Showroom Manager

Location: Brighton - Eastbourne
Salary: £34,000
Employment Type: Full-time, permanent.
Working hours: Mon - Fri, 8:00AM - 5:00PM, working 1 in 4 Saturday's 8:00AM - 12:00PM
About the Client
KBB Recruitment are representing a well-established and customer-focused business within the commercial sector. This is an exciting opportunity to join a growing company that values strong client relationships, excellent service standards, and a collaborative working environment.
The Role
To manage and grow the showroom area of the builders merchants by providing excellent customer service, driving sales, and ensuring the showroom is well-maintained and presented to the highest standards. You will lead the showroom team, engage with trade and retail customers, and promote kitchen, bathroom, and interior products.
Responsibilities and Duties
* Oversee day-to-day operations of the showroom
* Greet customers and provide expert advice on product ranges (e.g., kitchens, bathrooms, tiles, flooring)
* Work with trade professionals, architects, and retail clients to understand needs and suggest solutions
* Design and present layouts using CAD or design software (if applicable)
* Manage customer quotations, orders, and follow-ups
* Drive sales performance and meet or exceed targets
* Train, support, and lead showroom staff
* Maintain showroom appearance and merchandising to reflect current trends and promotions
* Coordinate with suppliers and the warehouse to ensure product availability
* Handle customer complaints and resolve issues promptly
* Maintain accurate records and report on showroom activity and performance
The Requirements
* ​Proven experience in showroom sales, ideally in builders merchants or related industries (e.g., kitchens, bathrooms, interiors)
* Strong interpersonal and communication skills
* Commercial awareness and sales focus
* Team leadership or supervisory experience
* Excellent customer service and problem-solving abilities
* Product knowledge in construction/interiors (tiles, bathrooms, joinery, etc.)
* Experience using POS and CRM systems
* Full Driving Licence
What we Offer
* Competitive salary
* Pension scheme and paid holidays
* Supportive team and positive work environment
* Career development and training
* Staff discount on building materials
* Employee assistance program
* Perks Membership (Discounts available in a variety of retailers)
* Branded Uniform
To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on (phone number removed). KBB Recruitment are acting as the employment agency for this position