Credit Controller

A growing and well-established property organisation is looking to recruit an experienced Credit Controller to support the management of rent collection across a portfolio of student accommodation properties.
This is an excellent opportunity for someone with credit control experience who enjoys building relationships, resolving payment issues, and helping to maintain strong financial performance across a property portfolio.
Key Responsibilities
• Managing credit control across a portfolio of student tenant accounts
• Monitoring rent payments and ensuring accounts remain up to date
• Contacting tenants regarding outstanding balances and overdue payments
• Making outbound calls and sending reminders to tenants in arrears
• Reviewing payment histories to identify trends or potential issues
• Implementing effective debt recovery strategies to minimise arrears
• Negotiating payment plans with tenants where required
• Escalating cases for further action where necessary
• Maintaining accurate records of payments, tenant communication, and account activity
• Producing reports on arrears and account status for internal management
• Responding to tenant queries relating to billing and payment arrangements
Skills and Experience
• Previous experience in a credit control or collections role
• Experience working with rent accounts, tenant accounts, or property-related finance would be beneficial
• Strong communication and negotiation skills
• Good organisational skills and attention to detail
• Comfortable using financial systems and Microsoft Office
• Ability to work independently and as part of a team
Benefits
• Professional development opportunities
• Friendly and supportive working environment
• Free gym access
• Birthday day off
Only relevant candidates will be contacted - this is a 100% office based role