Trade Counter Sales

Role: Trade Counter Sales - Plumbing
Salary: Up to £32,000 plus bonus if targets hit paid quarterly
Location: South Buckinghamshire
Employment Type: Permanent / Full Time
Working Hours: Monday to Friday plus alternate Saturday morning
About the Client
Simon Acres Group LTD are representing a well-established and customer-focused plumbing and heating merchant
About the Role
This opportunity is ideal for an experienced and customer-focused Trade Counter Sales Assistant looking to join a busy branch environment. The successful individual will play a key role in supporting daily branch operations, serving customers, processing orders, and providing expert product advice while contributing to overall branch performance.
Key Responsibilities
* Serve both trade and retail customers at the trade counter
* Process customer orders and enquiries face-to-face and over the phone
* Recommend suitable products and solutions based on customer requirements
* Build and maintain strong customer relationships to encourage repeat business
* Identify opportunities to maximise sales and support branch growth
* Resolve customer queries and complaints in a professional and timely manner
* Maintain strong product and technical knowledge across plumbing and heating supplies
* Support the branch team with general operational and day-to-day duties
* Ensure Health & Safety procedures are followed at all times
Requirements / Skills
* Previous trade counter or plumbing merchant experience essential
* Background within plumbing, builders merchants, or trade environments preferred
* Strong customer service and communication skills
* Good industry and product knowledge within plumbing and heating supplies
* Basic numeracy skills including addition and subtraction
* Ability to prioritise workload and work independently when required
* Friendly, approachable, and a strong team player
* Willingness to learn, undertake training, and develop within the role
* Full UK driving licence required
What’s on Offer
* Competitive salary package
* Pension scheme and paid holidays
* Training and career development opportunities
* Supportive and team-oriented working environment
* Staff discount on building materials
* Employee Assistance Programme
* Retail discounts via Perks Membership
* Branded uniform provided
How to Apply
This position is being handled by Simon Acres Group.
To apply, please send your CV and a brief covering note to (url removed) or contact Wendie on (phone number removed) .
Simon Acres Group are acting as the employment agency for this position