Workshop Controller

Workshop Controller Job Vacancy in Tunbridge Wells, Kent
Are you an experienced automotive professional looking for your next career move? Our client in Tunbridge Wells is seeking a highly skilled Workshop Controller to join their reputable dealership.
This is a fantastic opportunity to lead a busy workshop, optimise service operations, and contribute to a customer-focused team within a well-established group representing renowned automotive brands.
Benefits of a Workshop Controller:
* Competitive basic salary starting at £32,000 with potential to earn an OTE of up to £40,000 through performance bonuses
* Working hours Monday to Friday 08:00 to 17:30, with a 1-hour unpaid lunch break
* Opportunity to work on a Saturday rota (1 in 3 Saturdays from 08:00 to 13:00)
* Generous annual holiday allowance
* Pension scheme contributions
* Manufacturer training programmes and development opportunities
* Staff discounts on products and services
* Incentives for achieving key performance targets
Duties of a Workshop Controller:
* Maximise workshop productivity and efficiency, ensuring optimal use of resources and labour
* Oversee all workshop operations to uphold high service and repair standards
* Lead, motivate, and mentor the workshop team to ensure smooth workflow
* Liaise with the service reception team to plan labour levels and improve processes
* Maintain compliance with health and safety regulations and industry standards
* Drive continuous improvement in workshop efficiency, cost control, and customer satisfaction
* Ensure all work carried out is of the highest quality and complies with manufacturer guidelines
* Manage recalls and oversee quality checks to meet customer expectations
Individual Specification of a Workshop Controller:
* Proven experience as a Workshop Controller, ideally from a franchised dealership background
* Strong organisation and leadership skills capable of managing a busy workshop environment
* Excellent communication and people management abilities
* Customer-focused attitude with a passion for delivering exceptional service
* Experience with DMS systems such as Pinnacle or Kerridge/CDK is advantageous but not essential, full training will be provided
* Ability to adapt quickly to new processes and systems
* Automotive technical knowledge, with a preference for experience within the main dealer environment
This role offers an excellent platform for ambitious automotive professionals eager to take the next step in their career.
Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Tunbridge Wells, Kent, today to discover more about this fantastic Workshop Controller opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today