Delivery Manager
Posted on May 21, 2026 by CV-Library
Reading, Berkshire, United Kingdom
IT
Immediate Start
£65k - £75k Annual
Full-Time
Role Summary
This role is accountable for end‑to‑end delivery ownership of assigned Telecom BSS applications. The Delivery Manager owns outcomes across Run (AMS) and Change (Enhance / Transform) streams, ensuring service stability, predictable delivery, strong governance, and effective stakeholder and financial management within a defined scope.
Key Responsibilities
* Own delivery for assigned Telecom BSS applications, spanning BAU operations and change initiatives
* Act as the single point of accountability for application delivery, performance, and stakeholder coordination
* Manage the integrated application workstack across AMS, enhancements, and transformation programmes
* Lead and coordinate onshore and offshore delivery teams, ensuring clear ownership and execution discipline
* Establish and run delivery and service governance forums (operational reviews, delivery reviews, risk & issue tracking)
* Ensure application readiness for projects and releases including transition, cutover, hypercare, and stabilisation
* Track delivery KPIs, risks, dependencies, and corrective actions for the assigned scope
* Own resource planning, utilisation, budgeting, forecasting, and billing validation for the delivery scope
* Manage escalations internally and with customer stakeholders, driving resolution and service improvement
Domain Skills Required
* Strong experience in Telecom BSS (e.g. CRM, Order Management, Billing, Product, Integration platforms)
* IT Delivery experience covering Application Management and Change Delivery
* Working knowledge of IT service management processes (incident, problem, change, release)
* Experience supporting projects and transformation programmes impacting live applications
* Exposure to commercial delivery models (capacity planning, forecasting, billing)
* Experience operating in global onshore/offshore delivery models
Soft Skills Required
* Strong customer and stakeholder management capability
* Clear ownership mindset with accountability for outcomes
* Effective communication across technical and non‑technical audiences
* Ability to prioritise and balance BAU stability with change demand
* Collaborative leadership across multi‑team, multi‑vendor environments
* Structured approach to risk, escalation, and decision‑making
This role is accountable for end‑to‑end delivery ownership of assigned Telecom BSS applications. The Delivery Manager owns outcomes across Run (AMS) and Change (Enhance / Transform) streams, ensuring service stability, predictable delivery, strong governance, and effective stakeholder and financial management within a defined scope.
Key Responsibilities
* Own delivery for assigned Telecom BSS applications, spanning BAU operations and change initiatives
* Act as the single point of accountability for application delivery, performance, and stakeholder coordination
* Manage the integrated application workstack across AMS, enhancements, and transformation programmes
* Lead and coordinate onshore and offshore delivery teams, ensuring clear ownership and execution discipline
* Establish and run delivery and service governance forums (operational reviews, delivery reviews, risk & issue tracking)
* Ensure application readiness for projects and releases including transition, cutover, hypercare, and stabilisation
* Track delivery KPIs, risks, dependencies, and corrective actions for the assigned scope
* Own resource planning, utilisation, budgeting, forecasting, and billing validation for the delivery scope
* Manage escalations internally and with customer stakeholders, driving resolution and service improvement
Domain Skills Required
* Strong experience in Telecom BSS (e.g. CRM, Order Management, Billing, Product, Integration platforms)
* IT Delivery experience covering Application Management and Change Delivery
* Working knowledge of IT service management processes (incident, problem, change, release)
* Experience supporting projects and transformation programmes impacting live applications
* Exposure to commercial delivery models (capacity planning, forecasting, billing)
* Experience operating in global onshore/offshore delivery models
Soft Skills Required
* Strong customer and stakeholder management capability
* Clear ownership mindset with accountability for outcomes
* Effective communication across technical and non‑technical audiences
* Ability to prioritise and balance BAU stability with change demand
* Collaborative leadership across multi‑team, multi‑vendor environments
* Structured approach to risk, escalation, and decision‑making
Reference: 225143886
https://jobs.careeraddict.com/post/113271840
Delivery Manager
Posted on May 21, 2026 by CV-Library
Reading, Berkshire, United Kingdom
IT
Immediate Start
£65k - £75k Annual
Full-Time
Role Summary
This role is accountable for end‑to‑end delivery ownership of assigned Telecom BSS applications. The Delivery Manager owns outcomes across Run (AMS) and Change (Enhance / Transform) streams, ensuring service stability, predictable delivery, strong governance, and effective stakeholder and financial management within a defined scope.
Key Responsibilities
* Own delivery for assigned Telecom BSS applications, spanning BAU operations and change initiatives
* Act as the single point of accountability for application delivery, performance, and stakeholder coordination
* Manage the integrated application workstack across AMS, enhancements, and transformation programmes
* Lead and coordinate onshore and offshore delivery teams, ensuring clear ownership and execution discipline
* Establish and run delivery and service governance forums (operational reviews, delivery reviews, risk & issue tracking)
* Ensure application readiness for projects and releases including transition, cutover, hypercare, and stabilisation
* Track delivery KPIs, risks, dependencies, and corrective actions for the assigned scope
* Own resource planning, utilisation, budgeting, forecasting, and billing validation for the delivery scope
* Manage escalations internally and with customer stakeholders, driving resolution and service improvement
Domain Skills Required
* Strong experience in Telecom BSS (e.g. CRM, Order Management, Billing, Product, Integration platforms)
* IT Delivery experience covering Application Management and Change Delivery
* Working knowledge of IT service management processes (incident, problem, change, release)
* Experience supporting projects and transformation programmes impacting live applications
* Exposure to commercial delivery models (capacity planning, forecasting, billing)
* Experience operating in global onshore/offshore delivery models
Soft Skills Required
* Strong customer and stakeholder management capability
* Clear ownership mindset with accountability for outcomes
* Effective communication across technical and non‑technical audiences
* Ability to prioritise and balance BAU stability with change demand
* Collaborative leadership across multi‑team, multi‑vendor environments
* Structured approach to risk, escalation, and decision‑making
This role is accountable for end‑to‑end delivery ownership of assigned Telecom BSS applications. The Delivery Manager owns outcomes across Run (AMS) and Change (Enhance / Transform) streams, ensuring service stability, predictable delivery, strong governance, and effective stakeholder and financial management within a defined scope.
Key Responsibilities
* Own delivery for assigned Telecom BSS applications, spanning BAU operations and change initiatives
* Act as the single point of accountability for application delivery, performance, and stakeholder coordination
* Manage the integrated application workstack across AMS, enhancements, and transformation programmes
* Lead and coordinate onshore and offshore delivery teams, ensuring clear ownership and execution discipline
* Establish and run delivery and service governance forums (operational reviews, delivery reviews, risk & issue tracking)
* Ensure application readiness for projects and releases including transition, cutover, hypercare, and stabilisation
* Track delivery KPIs, risks, dependencies, and corrective actions for the assigned scope
* Own resource planning, utilisation, budgeting, forecasting, and billing validation for the delivery scope
* Manage escalations internally and with customer stakeholders, driving resolution and service improvement
Domain Skills Required
* Strong experience in Telecom BSS (e.g. CRM, Order Management, Billing, Product, Integration platforms)
* IT Delivery experience covering Application Management and Change Delivery
* Working knowledge of IT service management processes (incident, problem, change, release)
* Experience supporting projects and transformation programmes impacting live applications
* Exposure to commercial delivery models (capacity planning, forecasting, billing)
* Experience operating in global onshore/offshore delivery models
Soft Skills Required
* Strong customer and stakeholder management capability
* Clear ownership mindset with accountability for outcomes
* Effective communication across technical and non‑technical audiences
* Ability to prioritise and balance BAU stability with change demand
* Collaborative leadership across multi‑team, multi‑vendor environments
* Structured approach to risk, escalation, and decision‑making
Reference: 225143886
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