Customer Service Executive
Posted on May 21, 2026 by CV-Library
Marlow, Buckinghamshire, United Kingdom
Customer Service
Immediate Start
£30k - £30k Annual
Full-Time
Are you passionate about delivering exceptional customer service and looking for a rewarding role in a dynamic environment? Our prestigious client in Marlow are seeking a dedicated Customer Service Executive to join their team.
As a Customer Service Executive, you will be the first point of contact for customers, ensuring their needs are met with efficiency and professionalism. The position offers a chance to develop your skills in a supportive and forward-thinking company.
Key Responsibilities:
- Engage directly with customers via telephone or electronic communication.
- Manage direct customer orders following the internal sales order process meticulously.
- Address and resolve general and order-specific customer enquiries promptly and effectively.
- Handle return requests efficiently, ensuring all relevant systems are updated in line with company procedures.
- Provide support with order status updates and delivery tracking queries.
Skills and Experience Required:
- Previous experience in a Customer Service role is essential.
- Order processing experience is essential
- Proficiency in CRM systems, preferably SalesForce.
- A self-motivated, passionate, and enthusiastic approach to work, with a commitment to delivering excellent customer service.
- Exceptional communication skills, both oral and written.
Company Benefits:
- Hybrid working after probation
- Private Medical Insurance
- Private Dental
- Family Discounts
- 25 Days Holiday + Bank Holidays
- Plus more
As a Customer Service Executive, you will be the first point of contact for customers, ensuring their needs are met with efficiency and professionalism. The position offers a chance to develop your skills in a supportive and forward-thinking company.
Key Responsibilities:
- Engage directly with customers via telephone or electronic communication.
- Manage direct customer orders following the internal sales order process meticulously.
- Address and resolve general and order-specific customer enquiries promptly and effectively.
- Handle return requests efficiently, ensuring all relevant systems are updated in line with company procedures.
- Provide support with order status updates and delivery tracking queries.
Skills and Experience Required:
- Previous experience in a Customer Service role is essential.
- Order processing experience is essential
- Proficiency in CRM systems, preferably SalesForce.
- A self-motivated, passionate, and enthusiastic approach to work, with a commitment to delivering excellent customer service.
- Exceptional communication skills, both oral and written.
Company Benefits:
- Hybrid working after probation
- Private Medical Insurance
- Private Dental
- Family Discounts
- 25 Days Holiday + Bank Holidays
- Plus more
Reference: 225143125
https://jobs.careeraddict.com/post/113270290
Customer Service Executive
Posted on May 21, 2026 by CV-Library
Marlow, Buckinghamshire, United Kingdom
Customer Service
Immediate Start
£30k - £30k Annual
Full-Time
Are you passionate about delivering exceptional customer service and looking for a rewarding role in a dynamic environment? Our prestigious client in Marlow are seeking a dedicated Customer Service Executive to join their team.
As a Customer Service Executive, you will be the first point of contact for customers, ensuring their needs are met with efficiency and professionalism. The position offers a chance to develop your skills in a supportive and forward-thinking company.
Key Responsibilities:
- Engage directly with customers via telephone or electronic communication.
- Manage direct customer orders following the internal sales order process meticulously.
- Address and resolve general and order-specific customer enquiries promptly and effectively.
- Handle return requests efficiently, ensuring all relevant systems are updated in line with company procedures.
- Provide support with order status updates and delivery tracking queries.
Skills and Experience Required:
- Previous experience in a Customer Service role is essential.
- Order processing experience is essential
- Proficiency in CRM systems, preferably SalesForce.
- A self-motivated, passionate, and enthusiastic approach to work, with a commitment to delivering excellent customer service.
- Exceptional communication skills, both oral and written.
Company Benefits:
- Hybrid working after probation
- Private Medical Insurance
- Private Dental
- Family Discounts
- 25 Days Holiday + Bank Holidays
- Plus more
As a Customer Service Executive, you will be the first point of contact for customers, ensuring their needs are met with efficiency and professionalism. The position offers a chance to develop your skills in a supportive and forward-thinking company.
Key Responsibilities:
- Engage directly with customers via telephone or electronic communication.
- Manage direct customer orders following the internal sales order process meticulously.
- Address and resolve general and order-specific customer enquiries promptly and effectively.
- Handle return requests efficiently, ensuring all relevant systems are updated in line with company procedures.
- Provide support with order status updates and delivery tracking queries.
Skills and Experience Required:
- Previous experience in a Customer Service role is essential.
- Order processing experience is essential
- Proficiency in CRM systems, preferably SalesForce.
- A self-motivated, passionate, and enthusiastic approach to work, with a commitment to delivering excellent customer service.
- Exceptional communication skills, both oral and written.
Company Benefits:
- Hybrid working after probation
- Private Medical Insurance
- Private Dental
- Family Discounts
- 25 Days Holiday + Bank Holidays
- Plus more
Reference: 225143125
Share this job:
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog