Senior Service Manager

Service Manager (Evenings) – Commercial Cleaning
Location: London
Hours: 4:00pm – 1:00am, Monday to Friday
Contract: Permanent
Salary: £30,000 - £40,000 p.a.

A high-end, London-based commercial cleaning company is urgently seeking an experienced Service Manager to oversee evening cleaning operations across multiple client sites. This is a field-based role focused on delivering exceptional service, managing teams, and maintaining strong client relationships.

Key Responsibilities:

Managing Site Managers, Supervisors, Team Leaders, and Cleaning Operatives
Coordinating staffing, rotas, training, and performance management
Ensuring contract compliance, quality standards, and health & safety adherence
Acting as the main point of contact for clients and resolve service issues
Conducting site visits, quality audits, and operational reporting
Overseeing inventory control, COSHH compliance, and documentationRequirements:

Proven service or operations management experience (commercial cleaning/facilities preferred)
Strong leadership and client-facing skills
Sound knowledge of health & safety and cleaning standards
Ability to work in a fast-paced, multi-site environment
IT literate (Microsoft Office and scheduling systems)
Spanish language skills highly desirable

If you possess the relevant skills and experience, apply now for immediate screening!

Ref: JMM(phone number removed)

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