Store Manager

Role Overview:

Wynnstay Group is seeking a motivated and experienced Agricultural Store Manager to lead our busy Helston store, ensuring efficient operations and exceptional service for our valued farmer customers.

This is a fantastic opportunity to take the helm of a well-established and respected store at the heart of a rural community. If you bring a passion for agriculture, strong leadership skills, and a proven background in retail management, you’ll play a key role in driving performance during an exciting period of growth and transformation for Wynnstay.

Responsibilities:

* Taking overall responsibility for the store, including the performance of its team, stock management, and operational efficiency

* Driving sales growth by retaining and expanding the customer base, maximising product sales through proactive selling and customer engagement

* Ensuring a high standard of customer service is consistently delivered, maintaining strong relationships with existing customers and actively developing new business opportunities

* Providing clear leadership, support, and ongoing development to store staff, fostering a motivated and high-performing team culture

* Ensuring the store is well-stocked, well-merchandised, and always maintained to a professional standard

* Completing regular stocktakes accurately and within the specified timeframe

* Implementing and participating in promotional campaigns

* Conducting colleague reviews to assess training needs and build career development paths

* Managing and resolving customer or staff issues with professionalism and confidence

* Taking responsibility for Health & Safety on site

* Ensuring compliance with Wynnstay policies, procedures, and regulatory requirements

* Maintaining effective communication with key internal stakeholders to ensure smooth operations and alignment with business objectives

What we’re looking for:

Essential:

* Commercial and practical awareness of the agricultural industry and the competitive landscape (preferred)

* Enthusiastic, hungry, and actively seeking new opportunities through various initiatives

* Enjoys working as part of a team and has strong leadership skills with the ability to motivate others

* Effective communicator and resourceful in solving problems

* Experience with computers and basic software packages

* Knowledge of the regulations surrounding portfolio of products sold

* Awareness of Health & Safety in the workplace.

Desirable:

* Amtra SQP/RAMA qualified (training will be provided)

* Basis Storekeeper qualified (training will be provided)

Benefits:

* Competitive salary

* Employee Assistance Programme (EAP)

* 4% employer pension contribution

* Life Assurance after probation period

* 25 days’ annual leave plus UK bank holidays

* Wynnstay Colleague Discount programme

* Company Profit Related Performance Bonus

* Opportunity to join a supportive, values-led organisation with a turnover of over £583 million and over 900 colleagues nationwide