Credit Control Supervisor

Your new company
Hays is delighted to be working with a well-established UK distribution and wholesale business operating within a fast‑moving commercial environment, supplying products to a wide network of trade and retail customers.
The organisation is known for its strong operational infrastructure, reliable service levels and continued year‑on‑year growth. With this high-volume finance function they are looking to add to the team.

Credit Control Supervisor
Full Time Hours
Based in East Leeds
Permanent
£34,000+

Your new role
As the Credit Control Supervisor, you will take ownership of the credit control function, ensuring timely debt collection, accurate reporting, and effective team leadership.
This is a hands‑on role where you will oversee day‑to‑day activity, manage escalations and play a key part in improving processes and supporting financial stability across the organisation. Some of the key responsibilities are:

Supervise credit control activity - lead, support and develop a team of credit controllers
Monitor customer accounts to ensure payments are received within agreed terms
Review aged debt, prioritise collection and reduce overdue balances
Resolve escalations, manage complex queries and disputes
Assess credit of clients to the business, approve limits and support risk management
Improve debt recovery processes and implement effective changes where needed
Ensure accurate reconciliations and oversee payment reallocation
Produce debtor reporting, deliver insights on overdue balances and cash forecasts
Support month‑end and audits and financial and compliance reports
What you'll need to succeed
We're looking for someone with strong credit control experience and the confidence to lead a team in a fast‑paced environment.

Credit control experience within a similar role
Team leadership or supervisory experience
Knowledge of credit management and debt recovery processes
Strong communication and negotiation skills
High accuracy and attention to detail
Organisational ability and resilience
Experience with Sage
Understanding of UK credit regulations
CICM or finance qualification would be highly beneficial but not essential

What you'll get in return

This is an excellent opportunity for someone who thrives in a fast paced role, improving processes and leading a small team to make a real impact to the performance of the organisation.

Career development within a growing organisation
Leadership responsibility with autonomy to shape processes
Supportive working environment with a collaborative finance team
Free Parking

What you need to do now
If you are interested in hearing more regarding this position, then please apply today or get in contact -

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