Service Advisor

We are recruiting on behalf of our client for the position of Service Advisor in Milford, Surrey. This is an excellent opportunity for skilled individuals seeking to advance their career within the motor trade industry. Our client is offering a supportive environment, comprehensive training, and the chance to work with a reputable dealership. The role of Service Advisor requires a professional approach, strong communication skills, and a passion for delivering exceptional customer service.

Benefits:

Up to £32,000 basic salary DOE
Performance-based bonuses for excellent customer service and upselling
Health insurance coverage
Employee discounts on MOTs, vehicle purchases, and mechanical repairs
20 days holiday plus bank holidays
Monday to Friday working hours (8:30 am – 5:30 pm)
Opportunities for training and career progression within the automotive industryDuties of a Service Advisor:

Welcome customers and handle inquiries promptly and professionally
Schedule service appointments and monitor vehicle repairs
Act as a liaison between customers and the service department to ensure seamless operations
Provide accurate information regarding services, costs, and timelines
Recommend additional services and upsell where appropriate based on customer needs
Address customer concerns and complaints with empathy and professionalism as a Service Advisor
Maintain detailed customer records and logs of service transactions
Support the service team with administrative tasks as requiredRequirements of a Service Advisor:

Strong communication and interpersonal skills essential for customer engagement
Enthusiasm for the automotive industry, with a basic understanding of vehicle maintenance
Excellent organisational skills and high attention to detail
Ability to work efficiently in a fast-paced environment and manage multiple tasks
Willingness to learn and develop new skills through training
Previous experience in customer service or motor trade advantageous but not essential; trainees are encouraged to applyContact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Milford and Surrey, today to discover more about this fantastic Service Advisor opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs