CareerAddict

Inside Sales Account Manager

CV-Library

Posted on May 19, 2026 by CV-Library
Southampton, Hampshire, United Kingdom
Logistics
Immediate Start
£28k - £32k Annual
Full-Time
Inside Sales Customer Account Manager

Commercial Marine Sector

Full Time | Permanent

Our client is looking for an Inside Sales Customer Account Manager to support and manage key commercial marine accounts within a successful and growing business.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and building strong client relationships in a fast-paced B2B environment. The role is service-focused rather than sales-focused, working closely alongside a dedicated sales team to ensure customers receive a first-class experience at every stage.

The company offers excellent training, long-term career opportunities, and the chance to work within a well-established and highly respected organisation.

The Role

As an Account Manager, you will be responsible for the day-to-day management of key customer accounts and will act as the main point of contact for customer queries, orders, and account support.

This is a busy and varied role where attention to detail, communication skills, and relationship management are essential.

Key Responsibilities

* Deliver a high level of customer service to key commercial accounts

* Respond to customer queries and provide timely updates

* Assist with order processing and tracking existing orders

* Work closely with internal departments to ensure service level agreements are achieved

* Conduct order book reviews with key clients

* Support the sales team with onboarding new customers

* Build strong relationships with customers to understand their business needs

* Manage customer expectations and resolve issues effectively

* Maintain accurate account and order records

The Ideal Candidate

The successful candidate will be a strong communicator with excellent organisational skills and a proactive approach to customer management.

Previous B2B account management experience would be advantageous; however, candidates from other customer-focused or administrative backgrounds will also be considered.

Skills & Experience Required

* Excellent verbal and written communication skills

* Strong customer service and relationship-building abilities

* High attention to detail and accuracy

* Good organisational and time management skills

* Ability to work within a process-driven environment

* Proactive and commercially aware approach

* Strong problem-solving skills

* Keen willingness to learn and develop

* Ability to work collaboratively with internal teams

Full product and systems training will be provided, and the company is open to candidates with varying levels of experience.

Additional Information

* Permanent, full-time opportunity

* International and highly successful business

* Excellent training and development opportunities

* Career progression available

* Free parking provided

Reference: 225131774

https://jobs.careeraddict.com/post/113257960
CV-Library

Inside Sales Account Manager

CV-Library

Posted on May 19, 2026 by CV-Library

Print
Southampton, Hampshire, United Kingdom
Logistics
Immediate Start
£28k - £32k Annual
Full-Time
Inside Sales Customer Account Manager

Commercial Marine Sector

Full Time | Permanent

Our client is looking for an Inside Sales Customer Account Manager to support and manage key commercial marine accounts within a successful and growing business.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and building strong client relationships in a fast-paced B2B environment. The role is service-focused rather than sales-focused, working closely alongside a dedicated sales team to ensure customers receive a first-class experience at every stage.

The company offers excellent training, long-term career opportunities, and the chance to work within a well-established and highly respected organisation.

The Role

As an Account Manager, you will be responsible for the day-to-day management of key customer accounts and will act as the main point of contact for customer queries, orders, and account support.

This is a busy and varied role where attention to detail, communication skills, and relationship management are essential.

Key Responsibilities

* Deliver a high level of customer service to key commercial accounts

* Respond to customer queries and provide timely updates

* Assist with order processing and tracking existing orders

* Work closely with internal departments to ensure service level agreements are achieved

* Conduct order book reviews with key clients

* Support the sales team with onboarding new customers

* Build strong relationships with customers to understand their business needs

* Manage customer expectations and resolve issues effectively

* Maintain accurate account and order records

The Ideal Candidate

The successful candidate will be a strong communicator with excellent organisational skills and a proactive approach to customer management.

Previous B2B account management experience would be advantageous; however, candidates from other customer-focused or administrative backgrounds will also be considered.

Skills & Experience Required

* Excellent verbal and written communication skills

* Strong customer service and relationship-building abilities

* High attention to detail and accuracy

* Good organisational and time management skills

* Ability to work within a process-driven environment

* Proactive and commercially aware approach

* Strong problem-solving skills

* Keen willingness to learn and develop

* Ability to work collaboratively with internal teams

Full product and systems training will be provided, and the company is open to candidates with varying levels of experience.

Additional Information

* Permanent, full-time opportunity

* International and highly successful business

* Excellent training and development opportunities

* Career progression available

* Free parking provided
Print

Reference: 225131774

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