Internal Sales Advisor

We are looking for a motivated and professional Internal Sales Advisor to join our growing team on a full-time, office-based basis. The successful candidate will play a key role in supporting customers, generating sales opportunities, maintaining client relationships, and providing excellent service throughout the sales process.

Key Responsibilities

* Manage inbound sales enquiries via phone and email

* Build and maintain strong relationships with new and existing customers

* Prepare and follow up quotations in a timely manner

* Proactively identify opportunities to upsell and cross-sell products and services

* Support the external sales team with account management and lead generation

* Maintain up-to-date customer records within the CRM system

* Liaise with internal departments to ensure excellent customer service and delivery

* Work towards individual and team sales targets

* Provide product knowledge and advice to customers

Requirements

* Previous experience in an internal sales or sales support role

* Preferable knowledge or experience within the hygiene/washroom industry

* Strong communication and interpersonal skills

* Confident telephone manner and customer-focused approach

* Ability to work in a fast-paced office environment

* Good organisational and administrative skills

* Competent IT skills including Microsoft Office and CRM systems

* Self-motivated with a proactive attitude

Benefits

* Enrolment to annual bonus scheme

* Full-time permanent position

* Supportive team environment

* Opportunities for career progression and development