Admin / Customer Service Advisor (Motor Garage)

Admin / Customer Service Advisor – Motor Garage
Location: Grays Hours: Monday – Friday, 9:00am – 6:00pm
Salary: £13.00 – £14.00 per hour (DOE)

A busy and well‑established motor garage in the Grays area is looking for a reliable and organised Admin / Customer Service Advisor to join their team. This role is perfect for someone with previous garage experience who can confidently manage customer enquiries, bookings, and day‑to‑day admin tasks.

Key Responsibilities
Handling incoming calls and customer enquiries in a professional, friendly manner
Booking vehicles in for MOTs, servicing, and repairs
Managing daily administrative duties and maintaining accurate records
Creating and managing online listings on eBay
Processing orders and updating internal systems
Keeping customers informed regarding vehicle progress, updates, and collections
Supporting the workshop team with general coordination
Requirements
Previous experience working in a motor garage is essential
Strong customer service and communication skills
Confident using computers and online platforms (including eBay and Amazon)
Good organisational skills with the ability to multitask
Professional, reliable, and able to work well under pressure
Friendly, approachable manner with a customer‑first mindset
What’s on Offer
Competitive hourly rate (£13.00 – £14.00 depending on experience)
Full‑time, stable position
Supportive, friendly team environment
LBOJ
Kalum Green
30403

Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries