CareerAddict

Director of Operations

CV-Library

Posted on May 13, 2026 by CV-Library
Countesthorpe, Leicestershire, United Kingdom
Pharmaceutical
Immediate Start
£70k - £90k Annual
Full-Time
Director of Operations

Overview

We are seeking a highly experienced and dedicated Director of Operations to oversee and manage the operational performance, quality, and strategic growth of our care services.

This critical leadership role requires a passionate individual with a proven track record within the health and social care sector, strong commercial awareness, and a commitment to delivering outstanding person-centred care. The successful candidate will ensure compliance with regulatory standards, optimise operational efficiency, and lead a culture of continuous improvement across multiple services.

Key Responsibilities

Strategic Leadership & Operations

* Develop and implement operational strategies aligned with organisational objectives and long-term growth plans.

* Oversee the day-to-day operations of multiple care services to ensure high-quality care delivery, operational efficiency, and effective resource management.

* Monitor and analyse key performance indicators (KPIs) relating to quality, occupancy, financial performance, compliance, and service user satisfaction.

* Lead and support senior management teams through effective leadership, accountability, and performance oversight.

Quality, Safety & Compliance

* Ensure all services consistently meet or exceed regulatory requirements, including CQC standards and internal quality expectations.

* Develop and maintain effective quality assurance, clinical governance, and risk management frameworks.

* Lead preparation for regulatory inspections and support continuous service improvement initiatives.

* Promote a culture of safety, dignity, compassion, and clinical excellence across all services.

Financial Management & Growth

* Manage operational budgets effectively and support sustainable financial performance.

* Work collaboratively with finance teams to monitor expenditure, improve profitability, and maximise operational performance.

* Identify opportunities for business growth, service development, and operational expansion.

* Use financial and operational data to support strategic decision-making.

People Management & Culture

* Foster a positive, inclusive, and high-performing working environment.

* Support workforce planning, recruitment, retention, training, and staff development initiatives.

* Ensure effective performance management processes and compliance with employment legislation and HR policies.

Qualifications & Experience

Essential Requirements

* Minimum 5–7 years’ senior operational leadership experience within health or social care settings.

* Experience managing multiple services/sites and leading large multidisciplinary teams.

* Strong understanding of care legislation, regulatory frameworks, and quality standards.

* Proven experience managing budgets and delivering operational and commercial success.

* Relevant professional qualification in Nursing, Social Work, Health & Social Care Management, or a related field.

Skills & Competencies

* Exceptional leadership and team management abilities.

* Strong analytical, organisational, and problem-solving skills.

* Excellent written and verbal communication skills.

* Commercial awareness with a strategic mindset.

* Ability to manage complex situations and perform effectively under pressure

Reference: 225106106

https://jobs.careeraddict.com/post/113225864
CV-Library

Director of Operations

CV-Library

Posted on May 13, 2026 by CV-Library

Print
Countesthorpe, Leicestershire, United Kingdom
Pharmaceutical
Immediate Start
£70k - £90k Annual
Full-Time
Director of Operations

Overview

We are seeking a highly experienced and dedicated Director of Operations to oversee and manage the operational performance, quality, and strategic growth of our care services.

This critical leadership role requires a passionate individual with a proven track record within the health and social care sector, strong commercial awareness, and a commitment to delivering outstanding person-centred care. The successful candidate will ensure compliance with regulatory standards, optimise operational efficiency, and lead a culture of continuous improvement across multiple services.

Key Responsibilities

Strategic Leadership & Operations

* Develop and implement operational strategies aligned with organisational objectives and long-term growth plans.

* Oversee the day-to-day operations of multiple care services to ensure high-quality care delivery, operational efficiency, and effective resource management.

* Monitor and analyse key performance indicators (KPIs) relating to quality, occupancy, financial performance, compliance, and service user satisfaction.

* Lead and support senior management teams through effective leadership, accountability, and performance oversight.

Quality, Safety & Compliance

* Ensure all services consistently meet or exceed regulatory requirements, including CQC standards and internal quality expectations.

* Develop and maintain effective quality assurance, clinical governance, and risk management frameworks.

* Lead preparation for regulatory inspections and support continuous service improvement initiatives.

* Promote a culture of safety, dignity, compassion, and clinical excellence across all services.

Financial Management & Growth

* Manage operational budgets effectively and support sustainable financial performance.

* Work collaboratively with finance teams to monitor expenditure, improve profitability, and maximise operational performance.

* Identify opportunities for business growth, service development, and operational expansion.

* Use financial and operational data to support strategic decision-making.

People Management & Culture

* Foster a positive, inclusive, and high-performing working environment.

* Support workforce planning, recruitment, retention, training, and staff development initiatives.

* Ensure effective performance management processes and compliance with employment legislation and HR policies.

Qualifications & Experience

Essential Requirements

* Minimum 5–7 years’ senior operational leadership experience within health or social care settings.

* Experience managing multiple services/sites and leading large multidisciplinary teams.

* Strong understanding of care legislation, regulatory frameworks, and quality standards.

* Proven experience managing budgets and delivering operational and commercial success.

* Relevant professional qualification in Nursing, Social Work, Health & Social Care Management, or a related field.

Skills & Competencies

* Exceptional leadership and team management abilities.

* Strong analytical, organisational, and problem-solving skills.

* Excellent written and verbal communication skills.

* Commercial awareness with a strategic mindset.

* Ability to manage complex situations and perform effectively under pressure
Print

Reference: 225106106

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