Cleaning Operations Manager

About the Role
We are seeking an experienced and hands-on Cleaning Operations Manager to oversee cleaning services across multiple sites. This is a key role responsible for maintaining high standards, ensuring compliance, and leading teams to deliver consistent, high-quality service.
You will take ownership of day-to-day operations, working closely with both clients and internal teams to drive performance, resolve issues, and continuously improve service delivery.
Key Responsibilities
* Lead, manage, and develop cleaning teams across assigned sites
* Plan and oversee daily, weekly, and periodic cleaning schedules
* Conduct regular site inspections, audits, and quality checks
* Ensure full compliance with COSHH, health and safety, and company procedures
* Manage staffing levels, including recruitment, rotas, and training
* Act as the main point of contact for clients, handling feedback and resolving issues promptly
* Monitor stock, equipment, and budgets to ensure efficient operations
* Produce regular reports on performance, standards, and compliance
About You
* Proven experience in a Cleaning Manager, Cleaning Supervisor, or Soft Services role
* Strong leadership skills with the ability to motivate and manage teams
* Good working knowledge of cleaning standards, COSHH, and health and safety regulations
* Experience conducting audits, inspections, and managing performance
* Excellent communication and client-facing skills
* Organised, proactive, and able to manage multiple priorities
What’s on Offer
* Company Vehicle
* Opportunity to manage and shape cleaning operations across multiple sites
* Supportive working environment with opportunities for progression
* A role where you can make a direct impact on service quality and team performance
Apply
To apply, please submit your CV or contact us for a confidential discussion