Customer Service Advisor
Posted on May 12, 2026 by CV-Library
Wharley End, Bedfordshire, United Kingdom
Customer Service
Immediate Start
£26k - £28k Annual
Full-Time
Customer Service Advisor
Location: Cranfield, Bedfordshire | Office-based
Salary: £26,000 - £28,000
Hours: Monday – Friday 8.00am – 5pm and every other Saturday 8am - 12.30pm
The Role
You’ll be the first point of contact for customers, handling enquiries, booking appointments and coordinating mobile technicians to ensure a smooth, professional service from start to finish.
Responsibilities
Answer inbound calls and emails
Book and schedule jobs for technicians
Provide service advice and updates
Manage diaries, admin and payments
Liaise with insurers/suppliers
Deliver excellent customer service throughout
Skills & Experience
Customer service or call handling experience
Strong communication and organisation skills
Confident with systems and admin tasks
Able to prioritise in a busy environment
Automotive/service industry experience helpful but not essential
What’s on offer
Permanent role with a growing local business
Friendly team and full training provided
Career progression opportunities
Free parking
Apply now or contact Kelly for more information
Location: Cranfield, Bedfordshire | Office-based
Salary: £26,000 - £28,000
Hours: Monday – Friday 8.00am – 5pm and every other Saturday 8am - 12.30pm
The Role
You’ll be the first point of contact for customers, handling enquiries, booking appointments and coordinating mobile technicians to ensure a smooth, professional service from start to finish.
Responsibilities
Answer inbound calls and emails
Book and schedule jobs for technicians
Provide service advice and updates
Manage diaries, admin and payments
Liaise with insurers/suppliers
Deliver excellent customer service throughout
Skills & Experience
Customer service or call handling experience
Strong communication and organisation skills
Confident with systems and admin tasks
Able to prioritise in a busy environment
Automotive/service industry experience helpful but not essential
What’s on offer
Permanent role with a growing local business
Friendly team and full training provided
Career progression opportunities
Free parking
Apply now or contact Kelly for more information
Reference: 225099089
https://jobs.careeraddict.com/post/113218318
Customer Service Advisor
Posted on May 12, 2026 by CV-Library
Wharley End, Bedfordshire, United Kingdom
Customer Service
Immediate Start
£26k - £28k Annual
Full-Time
Customer Service Advisor
Location: Cranfield, Bedfordshire | Office-based
Salary: £26,000 - £28,000
Hours: Monday – Friday 8.00am – 5pm and every other Saturday 8am - 12.30pm
The Role
You’ll be the first point of contact for customers, handling enquiries, booking appointments and coordinating mobile technicians to ensure a smooth, professional service from start to finish.
Responsibilities
Answer inbound calls and emails
Book and schedule jobs for technicians
Provide service advice and updates
Manage diaries, admin and payments
Liaise with insurers/suppliers
Deliver excellent customer service throughout
Skills & Experience
Customer service or call handling experience
Strong communication and organisation skills
Confident with systems and admin tasks
Able to prioritise in a busy environment
Automotive/service industry experience helpful but not essential
What’s on offer
Permanent role with a growing local business
Friendly team and full training provided
Career progression opportunities
Free parking
Apply now or contact Kelly for more information
Location: Cranfield, Bedfordshire | Office-based
Salary: £26,000 - £28,000
Hours: Monday – Friday 8.00am – 5pm and every other Saturday 8am - 12.30pm
The Role
You’ll be the first point of contact for customers, handling enquiries, booking appointments and coordinating mobile technicians to ensure a smooth, professional service from start to finish.
Responsibilities
Answer inbound calls and emails
Book and schedule jobs for technicians
Provide service advice and updates
Manage diaries, admin and payments
Liaise with insurers/suppliers
Deliver excellent customer service throughout
Skills & Experience
Customer service or call handling experience
Strong communication and organisation skills
Confident with systems and admin tasks
Able to prioritise in a busy environment
Automotive/service industry experience helpful but not essential
What’s on offer
Permanent role with a growing local business
Friendly team and full training provided
Career progression opportunities
Free parking
Apply now or contact Kelly for more information
Reference: 225099089
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